Downtime..

[Adam]

They don't listen to anyone who doesn't have the login details for the customer support.

In which case Jin should've phoned them, told them to fix it. Easy.

If he doesn't have the time to do that... well then.

[Recursion]

Also, the server was up (pingable, HXLive accessible over HTTPS and the SHOUTcast was UP), there is ~*~no reason~*~ people should have contacted SoftLayer (their provider), it was a software issue.

[Chippiewill]

But that excuse shouldn't be used no more and hopefully Jin will choose the right solution in making sure that any problems with Habbox gets fixed ASAP.

a) Bad Grammar (hurhur)
b) Shouldn't have been used for the past year either
c) You shouldn't really be sitting here talking about it with us, you should be talking to Jin right now about how to solve this problem in future.

[xxMATTGxx]

In which case Jin should've phoned them, told them to fix it. Easy.

If he doesn't have the time to do that... well then.

Depends on what the actual reason why it was down though, it may of not been the providers problem!

a) Bad Grammar (hurhur)
b) Shouldn't have been used for the past year either
c) You shouldn't really be sitting here talking about it with us, you should be talking to Jin right now about how to solve this problem in future.

Slow claps for you pointing out all the negatives in the post! I've edited it for you and when I was typing the post, Jin wasn't online for myself or anyone else to talk to him.

[Chippiewill]

This time there was nothing that could be done, but I seriously think and hope that something will be put in place to change this now.

As I have stated in the past, the AGMs and Matt have had the power to tell/advise Jin to fix the obvious problem.

[Adam]

Depends on what the actual reason why it was down though, it may of not been the providers problem!

And if one member of the forum is only able to find out this and his activity on the forum is non-existent at best... I think it's time to sort the managerial structure out but no, that can't happen because Sierk will withdraw his funding. Terrible shame.

[Chippiewill]

Jin wasn't online for myself or anyone else to talk to him.

You don't have his phone number? If you don't, you really should.

[Recursion]

I wish I knew what software Jin was paying for that pulled the sites on port 80/Apache down when it was unlicensed... I've never heard of that before.

[FlyingJesus]

So like as per the announcement it appears that the server wasn't broken and there was quite literally nothing that general management could have done even with *+*MeGa PoWeR*+* unless Jin felt like giving them his credit card details JUST IN CASE. For once it looks like (if this is the true story of it) everything is actually justified and just awful timing, along with carelessness about checking that the finances were going through as they ought to

[Jack!]

we have missed £673.98 of payments in the last 2 months

In 2 months?!

Really interested to see what money is being spent on here....