
I agree with the reasoning behind this one.... It would be so much better to post if the account has beencompromisedor safety banned for the users security..
Yeh defiantly, Maybe just a little note from a Admins on his VM before banning saying the user has been hacked etc...
If the security of Habbox users wasunder threat due to actions by a hacked (staff) memberthen yes I imagine there would be an announcement informing them of that but it'd be more general I imagine rather than finger-pointing.
But surely you want to keep us safe, so why not just point the finger?
You can keep people safe without having to blame someone in a notice or a thread about it. If say something like that did happen to Habbox then you can do a number of things.
1. Get rid of the staff member in question.
2. Make sure the virus/keylogger/whatever has been removed and nothing else has been changed or uploaded
3. Alert all of our users that there has been a security breach of some sort and we advise everyone to change their password/force users to change their password.
(Not saying this is the correct order but can be something on the lines of this)
You can do all of that without pointing a finger to the person in question but it would also be obviously when the announcement of them being "No longer Habbox staff" is made.
Okay fair enough
Again, treat it like a real life situation. It's something people are void of doing on hereGossip and speculation make Habbox livelier: P I cannot see though that as it is a private matter between the user and Habbox while it should make it public by basically putting the user ' in the stocks'. Nobody has come up with any real reason why it is should be made public.Tell the user what they need to know and be honest, by telling them that it wouldn't be fair to put the user in question in the docks to be sentenced. Mild exercpts of information like "it happened on Habbo" or "you're accounts are fine, no need to worry" should do. A simple reminder like that is all that is needed. Avoid adding to speculation, so do not give half-hearted comments which seem a bit too defensive and add further fuel to the fire
EDIT: Just read the above comments ^ From what I remember Habbox have PM'd users OR got them to change their passwords before, so if an attack happened I'm sure the same would happen. Before being allowed to access the forum, you would have to change your password. It's happened once but I can't for the life of me remember when that was.
Last edited by GommeInc; 27-12-2011 at 02:01 AM.
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When that hacking happened and they wrote on Habbox a life story about 8freak8?Again, treat it like a real life situation. It's something people are void of doing on hereTell the user what they need to know and be honest, by telling them that it wouldn't be fair to put the user in question in the docks to be sentenced. Mild exercpts of information like "it happened on Habbo" or "you're accounts are fine, no need to worry" should do. A simple reminder like that is all that is needed. Avoid adding to speculation, so do not give half-hearted comments which seem a bit too defensive and add further fuel to the fire
EDIT: Just read the above comments ^ From what I remember Habbox have PM'd users OR got them to change their passwords before, so if an attack happened I'm sure the same would happen. Before being allowed to access the forum, you would have to change your password. It's happened once but I can't for the life of me remember when that was.
In irl, Gomme people are not given the reasons why people are fired from a company. If there has been a problem with hacking or keylogging in the past on the forum as far as I remember the members have been alerted and suggestions made to change their password however I can only ever remember one instance where somebody with admin actually abused their powers in this way and that was a long time ago.Again, treat it like a real life situation. It's something people are void of doing on hereTell the user what they need to know and be honest, by telling them that it wouldn't be fair to put the user in question in the docks to be sentenced. Mild exercpts of information like "it happened on Habbo" or "you're accounts are fine, no need to worry" should do. A simple reminder like that is all that is needed. Avoid adding to speculation, so do not give half-hearted comments which seem a bit too defensive and add further fuel to the fire
EDIT: Just read the above comments ^ From what I remember Habbox have PM'd users OR got them to change their passwords before, so if an attack happened I'm sure the same would happen. Before being allowed to access the forum, you would have to change your password. It's happened once but I can't for the life of me remember when that was.
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