Moderation is a little "soppy"

[-Nick]

I really think habbox needs to pick up there game on this area, I have made reports before and I have never ever got a reply saying its sorted and thank you, you do need more staff in this area I would say. !!

Darkred,

[sex]

TBH I think with the patrol it's a case of too many reports, not enough moderators to deal with them, so you have to wait ages and ages for a reply :/

im lol'ing so much. it too me ages to figure out what you mean with patrol then i realized you thought this was Habbo LMAO

[-Nick]

There is 7 moderators in total and 1 forum manager.... Don't you think that's a little compared how there is nearly 500 users online in total every 24 hours ???? Xo

[Lewis]

I kind of agree with you actually. I know its not an excuse, but almost half the actual mods are posted away at the moment due to holidays (all returning today/tomorrow woo!), so I guess this hasn't helped either (especially since one of the biggest sections has no mods at all active at the moment reading threads. Also, there are only 5 moderators in the department (one resigned recently and hasn't been replaced yet), which I do think is a little low.

Moderators should be actively reading the threads in their sections and investigating and dealing with anything they come accross. I know for a fact some don't do this, and have extended periods where they will just wait for things to be reported, and thats where it can take days. Not everything gets reported straight away which is why it is crucial for moderators to be on the hunt themselves too.

As much as I hate to say it, I think there is a lack of moral in the department at the moment. In the past moderators have discussed things a lot, worked as a team and the discussion has been great. Lately its been rather quiet and there isn't really much communication and a drive to succeed. I remember when I was first starting out as a moderator, I would be constantly kicked up the butt to do better, and the length of time it took to deal with something was heavily acted upon. You simply cannot hang around when it is potentially dangerous content floating around and thats why its crucial to be on the ball.

I do think perhaps brandon could look into shaking the department up a little bit, however I think this is not just in terms of hiring more bodies. Moderators need to be really committed to the job they are doing and enjoy doing it. There needs to be team work and there needs to be more ways of getting moderators more involved with members as part of the community. Some of the attitudes at the moment are extremely lazy compared to previous moderation teams, and I do think that if someone is not being active for months on end then they should be removed and the role given to someone that is willing to put the time and effort into it that it needs.

There should be a lot more than only two moderators per forum bit in my opinion. It may sound a lot, but habbox would be so much better with the likes of 20 moderators.... I know its hard to find good mods, but if there were that many habbox would be a much safer community.

[David]

There should be a lot more than only two moderators per forum bit in my opinion. It may sound a lot, but habbox would be so much better with the likes of 20 moderators.... I know its hard to find good mods, but if there were that many habbox would be a much safer community.

20 is over doing it and would cause more harm than good

[Lewis]

20 is over doing it and would cause more harm than good

as said, only good mods though. like four mods per section and so on...

[Inseriousity.]

My personal opinion on moderation is that the only urgent things are porn and dodgy links to scam sites. If these things aren't being done quickly, I don't think any AGM would begrudge a minute or two of their time to remove the offending material so a moderator or member can pop up to me on msn or send me a quick vm/pm and I'll happily sort it out if necessary. Anything besides that isn't really top priority and can be removed as quickly as possible but it's also not the end of the world if it's there for 24 hours. At the end of the day, moderation is voluntary and I remember during the last posting challenge, moderators weren't happy cos they felt overwhelmed by all the minor reports. Moderation should be a marathon, not a sprint. I'd rather they took their time than sped through everything really quickly and made mistakes.

PS. This title made me lol. Soppy is moderators being all romantic and lovey-dovey. If anyone is feeling sexually harrassed by moderators, please PM SyrupyMonkey.

[Martin]

Some sections definitely do not need that many moderators.


Personally the structure I found worked best was something along the lines of this (however times change, and this was quite a while ago back when the forum was more active I guess)

Manager

Assistant Manager

3 Super Moderators

6-8 Moderators

Each section having 2 moderators, apart from Habbo and General in which I would probably put three. Of course the forum was a lot busier back then though, but its kind of hard to judge how many you will need since some days can be quiet and some busy. You just really need to make sure that there is enough on to deal with things, because I do agree it has been really sloppy (I would use sloppy rather than soppy) lately.


You have to remember that there are lots of admins etc who have the power to remove this 'dangerous' and 'inapprorpiate' content too and so the number is actually a lot higher than it seems really, since quite often there is someone online capable of moving stuff. I think if something is really serious and needs to be dealt with urgently, then I don't see why it isnt already when there are rather a lot of admins/(A)GM's around on the forum. and I have noticed in the past they have removed things etc until a moderator can deal with it.


I also agree with what Mike has said however, and it really is a case of prioritising things sometimes. We cant always be 100% on top of things, especially when things such as work/school commitments take over etc. The main thing really is ensuring the serious things get dealt with. Things such as moving threads, whilst important, really aren't going to hurt for a few extra hours.

[sex]

My personal opinion on moderation is that the only urgent things are porn and dodgy links to scam sites. If these things aren't being done quickly, I don't think any AGM would begrudge a minute or two of their time to remove the offending material so a moderator or member can pop up to me on msn or send me a quick vm/pm and I'll happily sort it out if necessary. Anything besides that isn't really top priority and can be removed as quickly as possible but it's also not the end of the world if it's there for 24 hours. At the end of the day, moderation is voluntary and I remember during the last posting challenge, moderators weren't happy cos they felt overwhelmed by all the minor reports. Moderation should be a marathon, not a sprint. I'd rather they took their time than sped through everything really quickly and made mistakes.

PS. This title made me lol. Soppy is moderators being all romantic and lovey-dovey. If anyone is feeling sexually harrassed by moderators, please PM SyrupyMonkey.

@Sky; is sexually harassing me constantly

[Tom]

@Sky; is sexually harassing me constantly

Why you telling everyone ://

But seriously, if needs be; hire an ass. manager, hire another SMOD and hire more mods. See if that solves it

CASE CLOSED -BANGS MA HAMMER-