Habbox Habbo rules

[Inseriousity.]

MissAlice is right, there isn't much that management are able to do on the client. People are going to be harsh and cruel wherever you go and definitely more so on Habbo than on the forum because they're aware that management have no power... but you do. Kardan is also right, the ignore feature is possibly the best feature on Habbo to deal with these people. It's clear that you're a very defensive person so if someone is attacking you, you need to respond but half the time, the best thing to do is not respond because most of the time they can just make you dig a hole that you can't get out of. They can't fire the trigger if you don't give them the bullets. Sure you won't be able to see what they're saying but it'd just be like people talking about you behind your back. Inevitable but at least you don't need to hear about it. Alternatively, use the report feature on Habbo as moderators actually do have powers.

As for moderators in events, not entirely sure why people are getting so uptight bout the idea itself, it's been done in other departments (productions springs to mind). However, I believe that the idea that this is merely a small minority of events (as a few people are saying) is right. Creating rules and systems for things that are not a widespread problem tends to have little effect or make things worse.

[sex]

If you didn't understand even if it was pretty obvious, when I meant ''what happens in Habbo has everything to do with Habbox in general, forum included'' I meant what happens in Habbox rooms, as I think it was implied.

Events should require more moderation as it's a smaller bit of the Help Desk and the community, but also important since it's also events that help Habbox being as big as it is.

events isn't a "smaller bit of the help desk" what are you on :s there is a perfect warning system already in place if people are rude in events. DO YOU NOT REALIZE THIS. if a host see's someone who is rude they will give them a warning, its simple as that. Like how you where rude in my event too me and did nothing but moan so i banned you

[LiquidLuck.]

Wow what a thread!

I sympathize; everyone should be able to play the game happily and without interference.

Firstly as a member of staff if you are having issues with a particular member of the forum, then the best place to discuss it would be with management in private. They can’t really do much about what occurs on the client, but they can at least understand how frustrated you are and try to support you.

I don’t play Habbo anymore, but surely the report feature still exists? Any form of bullying, racism or harassment I would imagine are against what was and probably still is ‘The Habbo Way’ or whatever it is now called.

My advice to you is to use the report facility, and record each and every time you need to use it. Then when you have gathered enough evidence, write an email with the list of dates and times of each report, state how you feel, and ask a member of Sulake to investigate.

I've tried to discuss it with management and had no concrete answer that's why I came up with this thread as I was told I should by management actually. They obviously agree with how things are and aren't doing anything to work through it so as I imagine, this will just keep going on and as Staff that wants to keep my job I really can't do anything because I can't be rude to members (even if members can be rude to me; sounds fair -.-).

The report feature is now handled by other Habbo players called Helpers and not only they take about 10mins to just look at it, but they also don't quite understand the notion of being racist. As I said before, I think that's because they are UK and Us members or just native English countries so they don't look at racism the same way that someone that isn't (like me), does. Also yes, it's still called the Habbo Way.

Also I've reported it over and over and nothing seems to happen. I have screenies of the racist and rudeness every single time. There are like 6/7 screenies. How do I ask a member of Sulake to investigate? In the customer support?

---------- Post added 08-10-2012 at 12:07 AM ----------

So if Help Desk Staff can manage to room ban somebody from the room without some sort of 'Help Desk Moderator' role, why do Events Staff need a 'Event Moderator' role to be able to do the same thing?

At the end of the day, everyone has pretty much agreed that such events are usually one off and not only is it not needed that events have moderation but it would be pretty ridiculous for it to be organised and carried out.

I feel like I've answered this a million times. Owners are too busy hosting to actually noticing what is going on in the room. Some might say they aren't and smart owners can do both, but others can't and this happens in A LOT of events.

[xxMATTGxx]

Events Management told you to make a feedback thread? Then can simply suggest it for themselves in the department.

[sex]

being called a Mexican isn't racist. if you think it is then maybe you're the racist one for thinking that being called Mexican is so bad, when its just a nationally?

[Kardan]

I've tried to discuss it with management and had no concrete answer that's why I came up with this thread as I was told I should by management actually. They obviously agree with how things are and aren't doing anything to work through it so as I imagine, this will just keep going on and as Staff that wants to keep my job I really can't do anything because I can't be rude to members (even if members can be rude to me; sounds fair -.-).

The report feature is now handled by other Habbo players called Helpers and not only they take about 10mins to just look at it, but they also don't quite understand the notion of being racist. As I said before, I think that's because they are UK and Us members or just native English countries so they don't look at racism the same way that someone that isn't (like me), does. Also yes, it's still called the Habbo Way.

Also I've reported it over and over and nothing seems to happen. I have screenies of the racist and rudeness every single time. There are like 6/7 screenies. How do I ask a member of Sulake to investigate? In the customer support?

---------- Post added 08-10-2012 at 12:07 AM ----------



I feel like I've answered this a million times. Owners are too busy hosting to actually noticing what is going on in the room. Some might say they aren't and smart owners can do both, but others can't and this happens in A LOT of events.

If event organisers can't read chat and roll a die/place a chair at the same time, then they shouldn't even be in the events department.

[LiquidLuck.]

MissAlice is right, there isn't much that management are able to do on the client. People are going to be harsh and cruel wherever you go and definitely more so on Habbo than on the forum because they're aware that management have no power... but you do. Kardan is also right, the ignore feature is possibly the best feature on Habbo to deal with these people. It's clear that you're a very defensive person so if someone is attacking you, you need to respond but half the time, the best thing to do is not respond because most of the time they can just make you dig a hole that you can't get out of. They can't fire the trigger if you don't give them the bullets. Sure you won't be able to see what they're saying but it'd just be like people talking about you behind your back. Inevitable but at least you don't need to hear about it. Alternatively, use the report feature on Habbo as moderators actually do have powers.

As for moderators in events, not entirely sure why people are getting so uptight bout the idea itself, it's been done in other departments (productions springs to mind). However, I believe that the idea that this is merely a small minority of events (as a few people are saying) is right. Creating rules and systems for things that are not a widespread problem tends to have little effect or make things worse.

I think the creation of the ignore button was one of the most idiot things created in Habbo, to be honest. It's like in school, when we're little, and if there was an argument or someone was insulting you, grown ups would just say ''oh, just ignore them, it's not worth it'' and some people still say it. I think that's a really stupid thing to say. You should listen to them attacking you and just keep quiet? I swear I never understood that and if someone actually does it, Idk how they are able to do it because I know I wouldn't be able to sleep at night knowing I didn't defend myself.

Most days things are quiet in the Help Desk and the need of Banning people is also really small. Although, it exists. People banned from certain events might also just be a few, but I think it'd be good to exist that possibility.

[MissAlice]

I've tried to discuss it with management and had no concrete answer that's why I came up with this thread as I was told I should by management actually. They obviously agree with how things are and aren't doing anything to work through it so as I imagine, this will just keep going on and as Staff that wants to keep my job I really can't do anything because I can't be rude to members (even if members can be rude to me; sounds fair -.-).

The report feature is now handled by other Habbo players called Helpers and not only they take about 10mins to just look at it, but they also don't quite understand the notion of being racist. As I said before, I think that's because they are UK and Us members or just native English countries so they don't look at racism the same way that someone that isn't (like me), does. Also yes, it's still called the Habbo Way.

Also I've reported it over and over and nothing seems to happen. I have screenies of the racist and rudeness every single time. There are like 6/7 screenies. How do I ask a member of Sulake to investigate? In the customer support?

---------- Post added 08-10-2012 at 12:07 AM ----------



I feel like I've answered this a million times. Owners are too busy hosting to actually noticing what is going on in the room. Some might say they aren't and smart owners can do both, but others can't and this happens in A LOT of events.

Yes the customer support, ensure you have records, dates and times. Then let them investigate.

I still think your situation should not of been raised in feedback, as you have drawn attention to yourself, and this could of been dealt with privately. But, whats done is done.

It is your choice, to either ignore or collect evidence.

[xxMATTGxx]

I've tried to discuss it with management and had no concrete answer that's why I came up with this thread as I was told I should by management actually. They obviously agree with how things are and aren't doing anything to work through it so as I imagine, this will just keep going on and as Staff that wants to keep my job I really can't do anything because I can't be rude to members (even if members can be rude to me; sounds fair -.-).

The report feature is now handled by other Habbo players called Helpers and not only they take about 10mins to just look at it, but they also don't quite understand the notion of being racist. As I said before, I think that's because they are UK and Us members or just native English countries so they don't look at racism the same way that someone that isn't (like me), does. Also yes, it's still called the Habbo Way.

Also I've reported it over and over and nothing seems to happen. I have screenies of the racist and rudeness every single time. There are like 6/7 screenies. How do I ask a member of Sulake to investigate? In the customer support?

---------- Post added 08-10-2012 at 12:07 AM ----------




I feel like I've answered this a million times. Owners are too busy hosting to actually noticing what is going on in the room. Some might say they aren't and smart owners can do both, but others can't and this happens in A LOT of events.

I've tried to discuss it with management and had no concrete answer that's why I came up with this thread as I was told I should by management actually.

Can you tell me when they told you to do that and was it by Events Management and how did you contact them?

[LiquidLuck.]

events isn't a "smaller bit of the help desk" what are you on :s there is a perfect warning system already in place if people are rude in events. DO YOU NOT REALIZE THIS. if a host see's someone who is rude they will give them a warning, its simple as that. Like how you where rude in my event too me and did nothing but moan so i banned you

LOL really? You've kick me of one of your events with NO warnings! How can you say this now? Also you were also really rude to me. Another thing, I don't see how an EO could be banned from an event. No staff is banned from the Help Desk. -.-

Like said before, most hosts don't look what conversations/arguments going on in the queu. They are too busy.