On the other hand, you could argue if it's already a 'de facto lounge' by the vast majority of habbox people (and I'd agree, it is generally used for that purpose) then to make that official is pointless when the help desk actually does still help people. Clearly, it's not used as much since the old days when other tools to help people weren't in place but people still do come in to ask for help and they're also very often the very same people who Habbox needs to attract ('how do i get credits' seems to be a common question which could be perfect advertising for comps and events) so to remove that is to remove a useful advertising tool and more effort actually needs to be done on making the most of that opportunity - staff don't always realise when they could advertise more effectively than spamming a link - rather than taking that away and turning it into an official lounge when its already an unofficial lounge.









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