Help with Speed Test

[Kardan]

Just for reference, what is a decent internet speed these days? For the UK anyway.

[!x!dude!x!2]

At the moment I'm finding hard to buffer a 240p yt video

Oh i was having that issue also for a bit. With my old internet company there was a certain time ( Pretty sure it was 10pm) the internet just got so terrible. you would be disconnecting every 5 minutes. But it ended that it would be all around the clock and i got fed up with it after a couple of months so i told my mom and she finally switched companies. This company isn't so bad with the disconnecting. But it's really slow

[lRhyss]

Just for reference, what is a decent internet speed these days? For the UK anyway.

36+ I think

[akeel$]

v. fab

Edited by Jordan (Forum Moderator): Please do not post pointlessly

[Jack!]

In the UK I believe I average is around 20MB, average user would never need more than that.

[HarrySX]

Just for reference, what is a decent internet speed these days? For the UK anyway.

8MB

70MB+ fibre

[Firehorse]

Before you go upgrading your package you should try and find what is causing the problem or you might just end up wasting a lot of money.

Firstly, find out what your current package actually is. I'm assuming at those speeds you're using ADSL.

Secondly, plug a laptop directly into your router with an Ethernet cable to determine the speed that is actually being delivered to the premises. A speed test over a wireless connection is not representative of the actual speed that is delivered to the premises.

If you run a speed test via Ethernet cable and find you have a significantly better result then do not look for a better package. If your speed test result is significantly less than the package you pay for with your ISP (50% of the expected speed or less would generally be unacceptable for ADSL, but it really depends how far away from the telephone exchange you are) then call them up and complain.

If your package is just generally too slow, see what options there are to upgrade to. The easiest upgrade would be a FTTC VDSL connection as it will be delivered in the same way your ADSL connection is. Your wired speeds on a VDSL would be around 74/18Mbps if you're reasonably near the cabinet. Depending on what's available in your area you may also have providers who offer FTTC over cable which would be similar to VDSL but not delivered through the phone line, or FTTP which would remove all speed degradation over distance but would be very costly. Unless you're actually using Ethernet cables or you have more than 3 people streaming video at once it would be pointless to pay for more than 30Mbits of bandwidth as you'll never see that speed achieved over wireless (unless you're using wireless N/AC and close to the WAP).

If you run a speed test via Ethernet cable and find your results are not significantly better then it is an inefficiency with your local network. A power line adaptor might help IF your whole house runs on one ring main. My recommendation in this case would be to run an Ethernet cable from your router up to the top floor and setup a wireless access point there. The more matter there is between your laptop and the WAP, the more degraded the wireless network will be.

[!x!dude!x!2]

Before you go upgrading your package you should try and find what is causing the problem or you might just end up wasting a lot of money.

Firstly, find out what your current package actually is. I'm assuming at those speeds you're using ADSL.

Secondly, plug a laptop directly into your router with an Ethernet cable to determine the speed that is actually being delivered to the premises. A speed test over a wireless connection is not representative of the actual speed that is delivered to the premises.

If you run a speed test via Ethernet cable and find you have a significantly better result then do not look for a better package. If your speed test result is significantly less than the package you pay for with your ISP (50% of the expected speed or less would generally be unacceptable for ADSL, but it really depends how far away from the telephone exchange you are) then call them up and complain.

If your package is just generally too slow, see what options there are to upgrade to. The easiest upgrade would be a FTTC VDSL connection as it will be delivered in the same way your ADSL connection is. Your wired speeds on a VDSL would be around 74/18Mbps if you're reasonably near the cabinet. Depending on what's available in your area you may also have providers who offer FTTC over cable which would be similar to VDSL but not delivered through the phone line, or FTTP which would remove all speed degradation over distance but would be very costly. Unless you're actually using Ethernet cables or you have more than 3 people streaming video at once it would be pointless to pay for more than 30Mbits of bandwidth as you'll never see that speed achieved over wireless (unless you're using wireless N/AC and close to the WAP).

If you run a speed test via Ethernet cable and find your results are not significantly better then it is an inefficiency with your local network. A power line adaptor might help IF your whole house runs on one ring main. My recommendation in this case would be to run an Ethernet cable from your router up to the top floor and setup a wireless access point there. The more matter there is between your laptop and the WAP, the more degraded the wireless network will be.

My mom had another tech come in and he wasn't lazy and he moved the internet box to the second which is right below me.
I am currently having no problems. I just got a speed test and I got this.

It's a bit of a difference but I'm not having anymore problems so life is great

[Firehorse]

My mom had another tech come in and he wasn't lazy and he moved the internet box to the second which is right below me.
I am currently having no problems. I just got a speed test and I got this.

It's a bit of a difference but I'm not having anymore problems so life is great

But you just posted a worse result than you did in the opening post...??

[!x!dude!x!2]

But you just posted a worse result than you did in the opening post...??

I don't even understand anymore tbh. it was in the basement and i had bad connection but the speed test was better than the one i just took yet i have better connection