Why not **** both of your ideas, and not turn it into a desk.. or a lounge.
Don't have a desk. And don't make it into just a lounge. Turn it into a "Help Center".
That way you don't have to call it just a lounge, but it can also be used for help.
Then you don't have the feeling that you have to walk up and sit at the desk, and only ask the staff for help, you can ask it across the entire room.
From when I've lurked in there recently, and the past, it's like the only reason people become HxHD staff is so they can sit behind the desk and "look cool", when half of the time they are away.. sitting on the little chairs.
Or of course those with rights are being uber cool and dancing on the bars.. (what is this, 2005? I mean we've got all these cool effects and cars, etc.. and you're doing the cool move of dancing on the bars).
Half the time, from what I've seen, it's the users outside the bars helping more then the staff inside.. they're always the one complaining someone needs to shutup, or is banned, or kicking people.. not helping.
And half the time the people outside the bar (non-staff) that are helping, end up pissing one of the HxHD staff off and getting kicked and banned.
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You don't need 15 staff to moderate a room, you really don't need that many at all. When there is problems, you don't need 7 people in the room to kick one person.
Maybe 5 volunteer people, that are handled not by a forum department.. or not by anything other then being a volunteer on Habbo.
That's my 10 cents.












