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Thread: asos.com

  1. #11
    Join Date
    Feb 2007
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    Thanks for the replies guys, but all I keep getting is an automated email.

    Hello there,

    Thanks for contacting us about your Delivery.

    We are currently experiencing an increased volume of e-mails which is unfortunately causing delays to our usual speed of response. Please accept our apologies for any inconvenience this delay may cause. Rather than keep you waiting, we thought we would drop you an email with some information we believe may answer your query.

    If your parcel has been sent with Next Day Delivery, you’ll be able to keep an eye on its progress by clicking on the tracking link which was provided with your Despatch Confirmation Email.

    If you are contacting us about your Standard or Style Saver delivery, please check the expected delivery on your Order Confirmation or click here to find out more. If your delivery date has passed and you haven’t received your parcel, we would ask you to allow an extra 3 working days grace for delivery. This is to allow for any delays the Carriers may be experiencing. If you haven’t received your order after this time, please respond back to this email and we will prioritise your enquiry and resolve it.

    If your query is not related to deliveries, please visit the Help section on our website where you can find the answers to most frequently asked questions.

    All the best,

    ASOS Customer Care

  2. #12
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    May 2011
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    bigGAYfurry

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    I ordered a cardigan from them on Friday and got it by Wednesday. I thought they were quite good and the cardigan I wanted was from River Island and it had been out of stock for months. I felt relieved I finally got it hahaha.



  3. #13
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    My purchase has put me off buying with them in the future now.

  4. #14
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    First to send me a pm will get a 10% discount code to use on any order

  5. #15
    Join Date
    Oct 2007
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    lxce

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    I ordered some gloves form there and they took weeks wait and they will come because it's free post (i gather that's what you chose) they have no obligation to get them to you that quickly. I ordered stuff last night and i hope they come soon as i need them ahh. My gloves came from china btw no wonder they took so long...


  6. #16
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    .Shar.

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    Oh I forgot to ask, when you order they usually tell you what date you'll receive your order by, did you check what it was by any chance? When I ordered yesterday they said 7th June.

  7. #17
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    Quote Originally Posted by lxce View Post
    I ordered some gloves form there and they took weeks wait and they will come because it's free post (i gather that's what you chose) they have no obligation to get them to you that quickly. I ordered stuff last night and i hope they come soon as i need them ahh. My gloves came from china btw no wonder they took so long...
    Yea, this is the postage I chose, and I don't think mine came from China

    Quote Originally Posted by Shar View Post
    Oh I forgot to ask, when you order they usually tell you what date you'll receive your order by, did you check what it was by any chance? When I ordered yesterday they said 7th June.
    Yea, I did check the date and it went 3 days past it before I received my stuff.

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