asos.com

[Casio]

I ordered my items on the 13th and they got shipped on the 16th, and still no clothes have come, I have emailed them but they take days to reply. What todo?

[Shar]

Hmm they usually deliver by seven working days. Do they have a customer service number you can call? And have they took the money yet?

[Casio]

Yes, they have taken the money, and they have replied saying, if the items have not been received by 26th they will send out more (subject to availability) or give me a refund, but this is not the point, everyone says Asos.com is very good, this is the first I have dealt with them, and it has put me off lots!

[Rozi]

Yes, they have taken the money, and they have replied saying, if the items have not been received by 26th they will send out more (subject to availability) or give me a refund, but this is not the point, everyone says Asos.com is very good, this is the first I have dealt with them, and it has put me off lots!

Send them an angry email telling them this and maybe you'll get a discount or vouchers for further purchases.

[Shar]

Send them an angry email telling them this and maybe you'll get a discount or vouchers for further purchases.

Do this!

I've never had any problems with them in the past, they are usually quite reliable

[Casio]

Thanks for the replies guys/girls.
I have sent this

I am so annoyed I have not received my delivery yet. I have heard such good reputation about Asos.com and I went with the reputation, but I have been let down, I do not wish to get a refund but I would like some kind of compensation being discount/vouchers for this, as it is a very big inconvenience as I needed these items but did not receive them within the time that was specified. I will look forward to hearing from you very soon!.
Thanks

[Describe]

You're not actually supposed to demand the discount/vouchers, you'll be lucky if you get anything now.

[Casio]

You're not actually supposed to demand the discount/vouchers, you'll be lucky if you get anything now.

Woops, I don't normally do this so I haven't a clue.

[Describe]

Woops, I don't normally do this so I haven't a clue.

You should have your delivery soon, I ordered about two hundred pounds worth of clothing before Christmas and they came seven days later.

[Shar]

You should of just sounded really annoyed instead of actually demanding the discount/vouchers
I also ordered almost £200 worth of clothing before christmas and got my order within 5 days I think
No idea why they're being so slow atm