The greatest companies are those that admit their mistakes and try to put them right. Of course Vodafone didn't mean to do thisintentionally(and I'd put money on the fact that they hire people solely to make sure this doesn't happen) and you need to give credit where credit is due.
Hopefully this turns out well for you.
Best.
Results 11 to 15 of 15
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17-02-2012, 11:18 AM #12
We called them like, 20times....
Originally Posted by Recursion
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17-02-2012, 11:27 AM #13
It's turned out okay anyway checked my bank today and all my money is back... Which is weird cause they said it would take longer so I'm not sure what's happenin :S cause the phone bill hasn't even come out now... I think cause I still have an under 18's bank account they never charge me for going into my minus and it's just bounced or something? Ahhh really confusing.
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They say 5 days to cover their asses, it's entirely up to their and your banks to get the transfers done. Sometimes it can be same day, sometimes it can be up to something like a week. Originally Posted by Catchy
:8 Originally Posted by Chippiewill
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23-02-2012, 01:00 PM #15
LMAO guess what... Today I checked my bank and woop I was in my minus again, cheers Vodafone. Rang them up complaining about it AGAIN after they'd told me so many times that it would be sorted... Apparently they're refunding me the money AGAIN with an extra £20 for the inconvenience! Fed up of speaking to Vodafone on the phone now eurggggg
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