My LCD Screen on my iPad broke - HELP!!

[Pigperson]

Difference between your case and Pigperson's is yours is considered as accidental damage, and his is a mechanical fault (unless he of course ain't saying the full story and he dropped it haha).

I mean, it's a 1st gen so what, 2010? It's after a year however the Sales of Goods Act doesn't give a time limit as to when a warranty ends (well actually it's now six months with European regs).
However, iPads are expensive, perceived as 'high quality', and should last a couple of years without something breaking.

What I think you should do, like others have said, is go to your retailer (or Apple I guess) and ask for a repair. Oh and get reading this: http://whatconsumer.co.uk/what-are-my-statutory-rights/

Another thing is, I've noticed in the Westfield shopping centres here there are quite a few mobile phone/tablet repair businesses, so if you have a repair shop nearby you could try them

That's really helpful. I don't think I did anything, I left it lying charging in my room and when I picked it up the vertical lines appeared. It had a case around it and I didn't do anything different so yeh.

I heard from a friend that phone repair stalls can sort it out so I might try that first then Apple. Can someone link me to how to contact apple support online because it's hard to navigate through it lol.

Will

[Recursion]

That's really helpful. I don't think I did anything, I left it lying charging in my room and when I picked it up the vertical lines appeared. It had a case around it and I didn't do anything different so yeh.

I heard from a friend that phone repair stalls can sort it out so I might try that first then Apple. Can someone link me to how to contact apple support online because it's hard to navigate through it lol.

Will

Apple will refuse to touch it if a phone repair place has tried to first.

[Kieran]

Have you checked on Apples website to see if you have an approved repair store near you? When I was living in Oxford I used to take my Apple stuff to an approved repair site. They then shipped it off free of charge etc for you.

[Pigperson]

Have you checked on Apples website to see if you have an approved repair store near you? When I was living in Oxford I used to take my Apple stuff to an approved repair site. They then shipped it off free of charge etc for you.

I've navigated through the Apple Site many times but I find it really hard to find which support method to use. Can you help me find the page

Will

[xxMATTGxx]

I've navigated through the Apple Site many times but I find it really hard to find which support method to use. Can you help me find the page

Will

Really? Okay let me show you:

Show Hide

Another way:

Show Hide

https://locate.apple.com/uk/en/ then click "Service" and enter your postcode.

[Pigperson]

Really? Okay let me show you:

Show Hide

Another way:

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https://locate.apple.com/uk/en/ then click "Service" and enter your postcode.

Thanks Matt, that really helped me out! +rep

Will