Is Costumer Support Agent 'Kate' KitchenNinjette?

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Customer support aren't client staff, there used to be some but it backfired on them if they never lifted the bans etc which is why they stopped it. If staff are informed about serious tickets they pass them down to the correct people through staff chats.

[IWishIWasCool]

Customer support aren't client staff, there used to be some but it backfired on them if they never lifted the bans etc which is why they stopped it. If staff are informed about serious tickets they pass them down to the correct people through staff chats.

Customer Support do have client staff working both sectors.

[Mark]

I really don't understand why they've not sorted out the support, it's been horrific for as long as I can remember

[Zak]

The only person I've had lately is Alexander and it's always the same automatic response not even reading what I've said

Sounds about right

[Tyrell]

I really don't understand why they've not sorted out the support, it's been horrific for as long as I can remember

Right? I've been waiting for a response for two months now. It took me a further two months to even be assigned to a member of staff.

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Customer Support do have client staff working both sectors.

Minor staff possibly, but not main staff due to what I said.