
The report from Jack is;
"lol no"
Just found out that Jack is a moronHe's been waiting for a Support Ticket reply but only checking his emails to see if there has been one, not the actual system. They replied to the support ticket hours ago
However, they say they will do a system restore for $15. They can get to hell...
Last edited by Awfy; 31-01-2008 at 08:55 PM.
So Have you gotten the backup yet or are u still in a feud with HostGator?
Well, since we told them we weren't paying for something they did they haven't replied to our support tickets. So in other words if there is no money in it for them, we can wait.
Right, after a long wait and some awful support reps. We finally got in touch with Lucas who done a full restore for free. Thank god there are some decent people at Hostgator.
We are a little concerned though, as the password protected directory has went back to the old password we had a month ago. So we might of lost all the latest updates...![]()
Last edited by Awfy; 31-01-2008 at 11:19 PM.
Hostgator has awful level 1,2,3 staff. They charge stupid money to have changes to your account. $10 dollars for a domain name change. Like ****. Really ive used cpanel root it takes 30 seconds tops.
Backup takes 5 minutes and if its their own fault then they must be screwed in the head to charge you money.
They restored the site wrong. We asked for a full site restore and all they did was restore the public_html. Which means we have no email accounts or databases. Hopefully this time they will at least get the databases back on.
TheHabbo is now fully restored, everything is back and nothing is lost.
;veni vidi vici
;i came, i saw, i ownt
how did u get the backup?
Well, after much dispute with Hostgator staff it finally clicked in their small brains it was their fault and decided to give us a free restore. It restored back to yesterday![]()
;veni vidi vici
;i came, i saw, i ownt
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