HxHD Rules

[Becca]

bare with me. i haven't read the thread because it's the same old people (who tend to be rulebreakers) who are complaining.


why do people talk about the rules so much? i think the most important issue that needs to be addressed is the fact IT'S NOT A HELP DESK.

example:

5 people behind the desk. someone asks for help. *silence*. i offer my help.
20 minutes later, one staff asks "why do people complain we never help?". because you DON'T. she then spent ages arguing with me that she was busy helping someone else when evidently she wasn't as there was complete silence. someone else comes in and asks about rare values, i make a sly comment with "there's no point asking the staff" (which i got kicked for lol) and waited for someone to help then.

she couldn't because the staff know NOTHING about helping other habbos with their account or rare values lol. honestly as far as it goes being a helpdesk it's a complete fail. what's the criteria for becoming staff? be nice and active?

it's staff vs members. all the helpdesk is used for is people who use hxf to talk to each other and for staff to abuse their powers. i've also went from warning 1 to one day ban before ¬.¬ that's literally it. there's no help and i doubt it's regular uses who put off new users but the staff.

i don't see why there's still a help desk when there's just complaints and favouritism. someone will come along and try to prove me wrong but helpdesks have been stupid for a long long time and all it's doing, in my view, is giving habbox as a whole a bad reputation. i wonder why there's hardly any new international members..

ps omg lol who was that who mentioned concentration camps ;l keke

i agree so much
it's a useless department, it's only for drama and thinking habbox is a real life issue.

Again that's not the entire conversation, and he and I were joking with eachother.

Yeah, sure he thought that. And I am shocked! HOTELUSER IS TALKING TO ME? still childish i guess though since it's only about your department.

[Shar]

I also have a screenshot of David being rude to someone who he thinks was a clone but was actually my friend off habbo:

That's not the entire conversation.

[Matthew]

Another thing is I don't see why the desk area for staff is needed, surely its not going to change staffs ability to help people without the bar?

Lets face facts its not a staff area, its vip.

'But however will habbos seek help if they don't know whos staff' I'm sure the majority of the people who play habbo can read, thats why you have stickies & a badge.

I disagree with that, it is a staff area. It shows those who come into the help desk who is staff. They then know who to ask and who will (or should) offer them help. If the 'vip area' as you put it wasn't there, then they wouldn't know who to ask, and may not want to ask a question.

[wiktoria]

It's too strict I know it's a habbox official room and everything but it's only habbo.

[Becca]

That's not the entire conversation.

I was in the room reading it, it was.

[Richie]

I disagree with that, it is a staff area. It shows those who come into the help desk who is staff. They then know who to ask and who will (or should) offer them help. If the 'vip area' as you put it wasn't there, then they wouldn't know who to ask, and may not want to ask a question.

Can't they read?


scrap the staff stickies if thats the case, anyone behind the bar is staff simple as.

[Becca]

It's too strict I know it's a habbox official room and everything but it's only habbo.

This is really true too, I mean they're acting like it's a real life thing. In real help desks/centres you don't have bans or warnings. It's for help issues, which is when I user comes in asking for help. Not for someone to come in and be rude. If they are rude, they'll get over it? It's like ******* prison.

[Shar]

I was in the room reading it, it was.

I was also in the room, it wasn't.

[Matthew]

Can't they read?

I'm guessing you mean read the stickys with the info on them, and if so:

Lets say a new user comes in the help desk, but there's no staff area. How will they know to read the stickys, and more importantly, how will they know who to go to for help? Its likely that they won't.
The staff area simply defines who is staff and who isn't, its so much easier for there to be a staff area than not.

[Richie]

I'm guessing you mean read the stickys with the info on them, and if so:

Lets say a new user comes in the help desk, but there's no staff area. How will they know to read the stickys, and more importantly, how will they know who to go to for help? Its likely that they won't.
The staff area simply defines who is staff and who isn't, its so much easier for there to be a staff area than not.

If they know how to load a room they know how to click a stickie.