Broadband? REP+

[efq]

I am paying for the best Broadband BT provide. The 8MB Broadband.

But my download speed is. 17kb? It takes 2 hours to download shockwave...

Do you think its normal or I should contact them? Its been going on for a few months now..

[Wootzeh]

17kb? O.o I'd contact them ASAP.

[Flisker]

17kb on a 8MB connection... restart your router (turn off for 30 secs and turn on) if that fails phone them up. I'm sure they will help

[N!ck]

www.speedtest.net post the result. You got P2P programs running, or does anyone else that is using the same connection? LimeWire, BitTorrent etc?

[efq]

Well, I have another computer upstairs connected, laptop and wii.
But before I had any of them connected its the same.

No P2P, never use.

[Flisker]

have you tried my suggestion?

[efq]

yes, i have tried it....

[Mint]

BigBrother, My answer is absalutely correct and it may not be what you want to hear;
At my house we are sort of in the country (only a little) and since the place where the signal comes from is really far away, it is a really rubbish conection. I am on BT Home Bub and we should get like 8mb and it comes at around 0.7 mb. The further away your house is from the place the signal comes from it obvioulsy gets weaker so you must be quite far away.
Here is a speed tester, It should let you know your download speed and upload speed and overall speed.
http://gadgetshow.five.tv/jsp/speed_test.htm
Hope this helps, we should start doing something about this as we are paying for the better connection but are only getting a little weak connection.

[Jay.]

BT always failed for me. I rung up when i had a 10 KB/s and they snet a new router

[:job2]

The speedtest hes already done tells you that its less than 50 miles to his nearest exchange, id just phone them and get some answers, if they cant improve your speed tell them your going to switch to the cheapest option