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  1. #1
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    Aug 2007
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    Alex3213

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    Although HxHD is suffering from not the best of times (e.g. so many people complaining about the new-room-which-is-almost-old), I think they actually deserve some praise mainly to the staff.

    A good few months ago, when I went into HxHD at 7am, there would be no one there for an hour till Mathew (formally omgMatt) came in with a little chat with me, that would be it. Now as the months go in, there have been more and more staff in at these less-popular zones, and when people ask a question, for once I do not have to answer it! The same applies to about midnight, when I'm on then once in a while.

    On the other hand, a lot of the staff do come and go, which can be quite irritating, and I have seen people ask and then the staff say "one sec" and then go for about 5 minutes, causing the person to leave without any help. So I put this just to limit the amount of time the Staff keep disappearing!

    Overall though, I think HxHD has improved vastly, so well done to the Management but a special well done to the staff.

  2. #2
    Join Date
    Oct 2007
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    lxce

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    Well HxhD now have as many staff as events which i don't think is right unless they are managed exceptionally. Which at the moment they're not because imo with 16ish staff. At peak you should have 5 people minimum in there and not peak 1-2 and i mean active and helping not just sitting there chatting to mates when people need help or just sitting their and moving every 5 minutes o not to get kicked.

    I went in yesterday at about 2 and there was no staff in there !!!


  3. #3
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    Alex3213

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    I wouldn't say "2" was peak. I would think 5 or 6 would be, and thats where there are a lot of staff, many behind the bar.

  4. #4
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    Aug 2006
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    The amount of staff in there at any one time has improved a lot, and it's all down to just choosing the right people who were in there originally - the people who actually enjoy being there.

    Gems.x is a good example of dedication to that room. She is in many nights and not see many people at all. By having people around the clock like this, it's reflecting well on visitors.

    Nice to see some good feedback.. :rolleyes:

  5. #5
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    Aug 2007
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    Alex3213

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    Well I'm glad we still have 2 users who are International (Gemma and Dave)

  6. #6
    Join Date
    Aug 2008
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    Leeeeeeeds
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    Quote Originally Posted by Luccy. View Post
    Well HxhD now have as many staff as events which i don't think is right unless they are managed exceptionally. Which at the moment they're not because imo with 16ish staff. At peak you should have 5 people minimum in there and not peak 1-2 and i mean active and helping not just sitting there chatting to mates when people need help or just sitting their and moving every 5 minutes o not to get kicked.

    I went in yesterday at about 2 and there was no staff in there !!!
    Dont think its fair you can say that when you've been in once.

    Its great that we have a great bunch of staff who are really active, and dedicated

  7. #7
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    Dec 2006
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    Anyone else think it's funny that it's usually staff complimenting other staff?

  8. #8
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    Dec 2006
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    Quote Originally Posted by thyflux View Post
    Anyone else think it's funny that it's usually staff complimenting other staff?
    probs being payed to say it, biased *****

  9. #9
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    Jun 2006
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    Bristol
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    Quote Originally Posted by thyflux View Post
    Anyone else think it's funny that it's usually staff complimenting other staff?
    Not particularly. If staff from other departments are noticing this, then that is fair enough.

    Well done HxHD.
    Benedictus qui venit in nomine Domini

  10. #10
    Join Date
    Apr 2006
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    Middlesbrough, England
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    Quote Originally Posted by Titch View Post
    probs being payed to say it, biased *****
    Rates are as follows:

    £1 - this department is good
    £2 - this department is really good
    £3 - this department is super brilliant and they all deserve medals
    £4 - this department is extremely amazing and all staff should be promoted to general manager....

    I thought it was a really good idea actually (oh look 2 pound for me). Seriously now though, HxHD has definitely improved so keep it up!... and all staff should be promoted to general manager (another 4 pound).


    I do actually mean the bold part

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