Unnecessary details needed?

[Steee.]

Hi.
I recently reported a bug using the new help tool thing and they sent me an email saying they would need all of this before they could resolve my issue:

* Habbo account name:
* Email address used to create the account:
* Details of any other email addresses on the account:
* Date of birth registered to the Habbo account:
* Your ISP (Internet Service Provider - the company you pay for your internet access):
* Details of any bans on the account:
* Details of all Credit transactions & payment methods:
* Name 5 friends in the friends list:
* How many furni and rooms you own:
* Names of the other Habbos belonging to you:

Is all this really necessary

Thread moved here by Bolt660 (Forum Super Moderator): From 'Habbo UK News and Rumours'.

[iJoe]

Are you sure it's not an automated reply? They normally ask that type of thing if you need to prove you're the owner of an account.

[Special]

not really, they need as much proof it's you as possible

[JACKTARD]

Double check who you're sending the email to, just to check it's not some hacker

[Steee.]

Yea i checked it was the right email, but all i wanted to do was to report a glitch... can i just also say it will be impossible to count all my furni...

[Lew]

* How many furni and rooms you own:

So we have to individually count our furni? 1 by 1?
Great if your appealing against a ban.

[Colossus]

It's so pathetic, they ask you complicated questions.