Xbox live problem!

[rnix]

Basically i tried to upgrade to gold on my account today and i kept getting a message saying:
""Can't retrieve information from Xbox LIVE. Please try again later. Status code#: 80190848"

Any help? Google seems to say its cause i have a balance to be paid off, yet i tried it on a brand new account and it still says the code plus this card has never been used for xbox live.

Any help please?
+rep to any help

[Chris]

Hmm I'm not sure. Your best bet is to ask XboxSupport on twitter, they are unbelievably helpful.

Here is there twitter page. https://twitter.com/#!/XboxSupport