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  1. 18-07-2011, 01:22 PM #1
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    Slowpoke
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    Default (+15 REP) WhatsApp help

    Yesterday I got myself a new BlackBerry Bold 9780. I've download WhatsApp and after you enter and nickname and stuff, it goes to this page that says "WhatsApp v2.6.4130 is initializing ... [This can take up to 5 minutes]". It goes through stage 1, 2 and the TCP/BIS stage 3 but then when it goes to the updating bit, I get the following message underneath: "Sync error: could not connect to sro.whatsapp.net:443 (Please what while system retries.)" but it never manages to update.

    I know it's not my phones internet that is the problem so I'm stumped. Help would be appreciated!

    (yn)

    moderator alert Edited by Catzsy (Forum Super Moderator): Thread moved from ' Technology Discussion ' to here as probably more suitable
    Last edited by Catzsy; 18-07-2011 at 01:35 PM.
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  2. 18-07-2011, 05:05 PM #2
    Casio
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    Quote Originally Posted by Slowpoke View Post
    Yesterday I got myself a new BlackBerry Bold 9780. I've download WhatsApp and after you enter and nickname and stuff, it goes to this page that says "WhatsApp v2.6.4130 is initializing ... [This can take up to 5 minutes]". It goes through stage 1, 2 and the TCP/BIS stage 3 but then when it goes to the updating bit, I get the following message underneath: "Sync error: could not connect to sro.whatsapp.net:443 (Please what while system retries.)" but it never manages to update.

    I know it's not my phones internet that is the problem so I'm stumped. Help would be appreciated!

    (yn)

    moderator alert Edited by Catzsy (Forum Super Moderator): Thread moved from ' Technology Discussion ' to here as probably more suitable
    Have you tried restarting your phone. If not help, you can always re download it, that never hurts . If not I am baffled maybe try and update via a WiFi connection, this may help. Sorry if I am useless.



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    wth?!
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  3. 18-07-2011, 09:18 PM #3
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    Slowpoke
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    Tried them all and yeah, wtf? Bots?

    +REP for suggestion though matey

    EDIT: Just had an email! Happy days

    Sorry, our servers were having a bit of an issue, everything should be working now.If you are still experiencing issues, please first try rebooting your phone.
    Last edited by Slowpoke; 18-07-2011 at 09:20 PM.
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  4. 19-07-2011, 09:24 AM #4
    Casio
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    At least its all sorted now
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