About 2 months ago I switched to Orange from O2 - I switched because they had a port-in number - First 3 top-ups of £10 would be doubled. So I moved about 2 months ago. It wasn't until yesterday I finally got the credit after 4 calls to customer service - Who are a bunch of idiots of them selves.
So tonight I realise after a day of not being sent tons of BCs to my BB - Orange has retracted my BBM service but have taken payment for the next months service anyway.
So I just rung them at 0035 hours to be told that technical support isn't available at this time of night.
What a joke - I've so had it with this company!! I will porting back out to O2 as soonas possible!
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Switched to Orange - Nothing but trouble
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You're moaning because you tried to ring CS at 0035? :rolleyes:
Next time use Twitter support, they're more helpful than the offshore support centers.
Also, you'll never have the same network coverage as Orange/T-Mobile on any other UK network.:8
Originally Posted by Chippiewill
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I would expect this kind of service to be available for such a big company. Originally Posted by Recursion
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... don't. You wouldn't even get that support without an enterprise contract from someone like Dell, Microsoft or Apple.
:8 Originally Posted by Chippiewill
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Well still tbh - That aside I'm still wanting to move. I should have been given the promotional benefits without 4 phones call needed, and they shouldn't have taken my BBM away despite charging me Originally Posted by Recursion
... don't. You wouldn't even get that support without an enterprise contract from someone like Dell, Microsoft or Apple.
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25-08-2011, 11:03 PM #6
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Didn't O2 offer you an outstanding deal on a phone to make you stay?
but seriously, calling cs at 00:35 is a bit stupid because they won't answer, it's obvious.what is fetch gretchen?
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he's pay as you go, no network cares about pay as you go...
KISS MY ARSE MATT GARNER.
better?
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25-08-2011, 11:07 PM #8
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ohohohoh musn't of read the op properly Originally Posted by Casanova
oh well, get a contract and they might care a little bit morewhat is fetch gretchen?
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