Habbo's ridiculous customer service.

[Blissa]

Grr, i'm furious right now.

I've sent a help request to habbo about getting my account 'blissa' back since it was stolen back in late 2009/early 2010, and they're being completely unhelpful. I've provided them with help tool ticket numbers, screenshots of e-mails I received from the hotel manager, past e-mail addresses, gave them my IP address, my date of birth, the e-mail address I used to open the account, the home address they sent my charlie chic prizes to, and even offered to tell them old passwords prior to the theft.

The only thing they're fixated on is knowing the phone number I bought credits from... what the hell?

Friends bought me credits in the past, as well as me buying credits from old providers that I don't remember the numbers to since I've moved house. One, how can they expect me to know my Habbo friends phone number if they're so fixated on not sharing personal information and two how the hell am I supposed to remember an old phone number from 2009 if not earlier?

It's really starting to peeve me off.

[Zahura]

I think they're messing you about. Right a formal complaint to the CEO. #FieryColdStyle

[Charlie]

It is annoying. I lost my account as well and tried to get it back and they'd ask questions like how did you buy credits, how many have you bought and I always wondered how that was at all relevant to getting my account back but I managed to in the end. Just keep at it, tell them you don't have those details but you can provide them with plenty of other ones to prove it's yours and fingers crossed, you'll get it back.

[Blissa]

I've tweeted Paullafo and he completely ignores my tweets, or says "I don't deal with individual problems" yet when Fierycold was banned for 2 hours, I noticed that he tweeted him saying "I'm gonna deal with this personally now." - what on EARTH?

[JerseySafety]

#fierycoldstyle true that. tweet the ceo 24/7 to annoy him and get unbanned somehow.

shame though, cs is meant to be getting better.

[Zahura]

Ha, favouritism, report to the UN for discrimination. #FieryColdStyle

[beth]

remember habbo hotel ticket codes but don't remember old mobile numbers? #unlucky.

[Blissa]

remember habbo hotel ticket codes but don't remember old mobile numbers? #unlucky.

The old ticket codes were in my old e-mail address.

[Toilet]

They can be a pain sometimes. I'm not sure why but for some odd reason they often say my information is incorrect even though I have contacted them using that same information before. Also, they say this in auto reply emails: "Please note, if you have bought credits and do not supply the information, we cannot provide needed information".

[Gina]

My account rokgal2 got hacked with all my accounts last year in feb, I tried appealing and only got one account back, and now they're useless while i try and get rokgal2 back saying it wasnt banned? I know it wasnt banned... it was hackedd