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  1. #1
    Join Date
    Feb 2008
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    United Kingdom
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    Habbo
    ShortyCM

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    Default Moderation - Auto Ticket

    As many of you know, Habbo are increasingly starting to use triggered words to send automated tickets to moderators. Now Habbo have been using their old ticket resolving for these increasing amount of tickets, the current ticket resolver has lots of buttons and takes awhile to actually solve a ticket.

    Habbo will now be redesigning the ticket resolving tool for those automated tickets to make it much easier for moderators to quickly solve an automated issue.



    Gathering from the image, the left blank space will be chatlogs, the top right will have the actions which moderators can choose like "Mute for x, Ban for x" then they'll verify and close and it will be solved.

  2. #2
    Join Date
    Jun 2012
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    Default

    omg two day mutes lol? torture
    is there no option for moderators to type custom messages?

  3. #3
    Join Date
    Dec 2006
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    Habbo
    Toe555

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    Default

    Not too bad, Looks easier to use.

  4. #4
    Join Date
    Feb 2008
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    Habbo
    ShortyCM

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    Default

    Quote Originally Posted by hah View Post
    omg two day mutes lol? torture
    is there no option for moderators to type custom messages?
    For manual tickets, there is but for automated tickets I don't think there is a need.

    ps, all the text you see on the tool is example text.

  5. #5
    Join Date
    Feb 2008
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    Liverpool, UK
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    215
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    1,960
    Habbo
    Tidings

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    Default

    that looks better, hope they arnt as slow anymore >=[

  6. #6
    Join Date
    Jul 2004
    Location
    London
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    Habbo
    HabbaJabba

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    Default

    This is quite cool, thanks for sharing +rep

  7. #7
    Join Date
    Oct 2005
    Location
    Spain, Valencia
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    Habbo
    GoldenMerc

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    Default

    It says past history, how cool. @Shorty; if you can see that person's data does that mean you can see anyone's (E.g ban's etc)

  8. #8
    Join Date
    Feb 2008
    Location
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    Habbo
    ShortyCM

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    Default

    Quote Originally Posted by GoldenMerc View Post
    It says past history, how cool. @Shorty; if you can see that person's data does that mean you can see anyone's (E.g ban's etc)
    It's all example text, which is why the chatlog and ban/mute options aren't shown. So no, I can't see personal data.

  9. #9

    Default

    Quote Originally Posted by GoldenMerc View Post
    It says past history, how cool. @Shorty; if you can see that person's data does that mean you can see anyone's (E.g ban's etc)
    That information on that screenshot is text based, and already in the client. The information does not come from the server, therefore neither me or shorty can view others information.

  10. #10
    Join Date
    Sep 2005
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    Habbo
    Jarkie

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    Default

    Looks awesome! I hate the ban history, 'cos any mod can see all the false bans which could be used agents you.


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