Forum Moderation

[Mr-Trainor]

Ok so just a few things I thought I'd bring up in regards to moderation on the forum.

Firstly I want to talk about the slow speed of moderation at times; recently I had 3-5 post reports that were still open 7 days after I had sent them, and then only dealt with the next day, 8 days after sending them. But then a more recent report had been closed before the ones before. I don't know if it's because they were forgotten or because there's some kind of backlog, but 8 days to get multiple reports answered is way too high in my opinion - what if it was something more serious? I understand that sometimes super mods will skip reports, but then getting forgotten about for over a week is ridiculous.

Okay so also there seems to be some unfair moderation and possible favouritism I've noticed that a lot of posts which are pointless are just being left as they are, and the majority of the time it seems to be posts from the same select few people. So I don't know if it's just post reports being ignored and just closed without looking at them, or whether it's favouritism to certain forum members - but seriously, some of the posts are just so clearly pointless yet are just left as they are. This is often in the Feedback forum, and I can try find some examples if you wish but didn't post them here because I don't want to seem as though I'm targeting people/bullying or anything, because I'm not .

Oh and also, four of my last five post reports just say 'cheers' at the comments, yet the ones I've looked at haven't even been dealt with?! Plus, who ever it is has not left their name, which was another thing brought up not long ago and I'm sure it was said that from now on the smods would leave their name at the end of the comments.. well, that's clearly not happening? It was after that was posted before, but more recently it's not happening. Some of these posts are the ones I was referring to above and saying they're pointless but have just been left, so maybe it's someone who doesn't want a certain someone to get in trouble and so has just closed the case - but not left their name so I can't complain? Certainly seems a possibility anyway.

Anyway, I better get back to my coursework now (A).

[Kardan]

Ok so just a few things I thought I'd bring up in regards to moderation on the forum.

Firstly I want to talk about the slow speed of moderation at times; recently I had 3-5 post reports that were still open 7 days after I had sent them, and then only dealt with the next day, 8 days after sending them. But then a more recent report had been closed before the ones before. I don't know if it's because they were forgotten or because there's some kind of backlog, but 8 days to get multiple reports answered is way too high in my opinion - what if it was something more serious? I understand that sometimes super mods will skip reports, but then getting forgotten about for over a week is ridiculous.

Okay so also there seems to be some unfair moderation and possible favouritism I've noticed that a lot of posts which are pointless are just being left as they are, and the majority of the time it seems to be posts from the same select few people. So I don't know if it's just post reports being ignored and just closed without looking at them, or whether it's favouritism to certain forum members - but seriously, some of the posts are just so clearly pointless yet are just left as they are. This is often in the Feedback forum, and I can try find some examples if you wish but didn't post them here because I don't want to seem as though I'm targeting people/bullying or anything, because I'm not .

Oh and also, four of my last five post reports just say 'cheers' at the comments, yet the ones I've looked at haven't even been dealt with?! Plus, who ever it is has not left their name, which was another thing brought up not long ago and I'm sure it was said that from now on the smods would leave their name at the end of the comments.. well, that's clearly not happening? It was after that was posted before, but more recently it's not happening. Some of these posts are the ones I was referring to above and saying they're pointless but have just been left, so maybe it's someone who doesn't want a certain someone to get in trouble and so has just closed the case - but not left their name so I can't complain? Certainly seems a possibility anyway.

Anyway, I better get back to my coursework now (A).

1st point I agree with, but I assume that certain queries get passed on to people above. Usually though I've not had to wait any longer than a few days... (Which seems a lot longer than before, but I'm sure we don't have as many MODs as we used to have...)

Also on the 3rd point, all my recent ones say cheers with no name as well

Generally though, my reports get dealt with soon enough.

[Mr-Trainor]

1st point I agree with, but I assume that certain queries get passed on to people above. Usually though I've not had to wait any longer than a few days... (Which seems a lot longer than before, but I'm sure we don't have as many MODs as we used to have...)

Also on the 3rd point, all my recent ones say cheers with no name as well

Generally though, my reports get dealt with soon enough.

Probably should have said, they say 'cheers' but don't explain why they weren't dealt with and instead were just left as they are .

[Martin]

In the past week and a half I havent noticed any report being left open longer than 24 hours? (apart from one which was a staff issue and was passed onto the agm staff)? Unless you mean recently as in the past month or so I'm not sure?

[Mr-Trainor]

In the past week and a half I havent noticed a report being left open longer than 24 hours? (apart from one which was a staff issue and was passed onto the agm staff)? Unless you mean recently as in the past month or so I'm not sure?

Hmm, I can't remember exactly which ones it was . But it was definitely ~5 of them that were left open and when I checked, it was exactly a week - then the next day they were all closed. By recently, it's been within the past few weeks .

[sex]

why does it matter if their name is left? and cheers is the same as "done" are you really moaning about the wording of something no one else can see only you and the mods lol.....
and have you checked the reported posts to see if they actually have been dealt with and mods just forgot to close the report w.e

im sure the long time to take in dealing with pointless posts is justified when the forum is being spammed with links from bots and much worse stuff!! just seems 2 me u got a vendetta against someone and want to see them PUNISHED

[Lee]

If I where you I would gather the links of any post reports you are unsatisfied with the outcome of, and pm chris.
@martin; may not be putting his name on them since he may not have known we did that

8 days is far too long however I can't help but wonder if that is an exaggeration because the only occasion that they are left undealt with for 8 days is if theres a nuke and everyone dies therefor nobody can close them. Me and matts are not too active right now and martins doing an ace job but before martin arrived it may have been slower than usual - either way I will try and improve the post reports and how they are dealt with from now on.

Again with favoritism just PM chris it will get it solved without the stress and pointless posts that are likely to occur in this feedback thread

Ok so just a few things I thought I'd bring up in regards to moderation on the forum.

Firstly I want to talk about the slow speed of moderation at times; recently I had 3-5 post reports that were still open 7 days after I had sent them, and then only dealt with the next day, 8 days after sending them. But then a more recent report had been closed before the ones before. I don't know if it's because they were forgotten or because there's some kind of backlog, but 8 days to get multiple reports answered is way too high in my opinion - what if it was something more serious? I understand that sometimes super mods will skip reports, but then getting forgotten about for over a week is ridiculous.

Okay so also there seems to be some unfair moderation and possible favouritism I've noticed that a lot of posts which are pointless are just being left as they are, and the majority of the time it seems to be posts from the same select few people. So I don't know if it's just post reports being ignored and just closed without looking at them, or whether it's favouritism to certain forum members - but seriously, some of the posts are just so clearly pointless yet are just left as they are. This is often in the Feedback forum, and I can try find some examples if you wish but didn't post them here because I don't want to seem as though I'm targeting people/bullying or anything, because I'm not .

Oh and also, four of my last five post reports just say 'cheers' at the comments, yet the ones I've looked at haven't even been dealt with?! Plus, who ever it is has not left their name, which was another thing brought up not long ago and I'm sure it was said that from now on the smods would leave their name at the end of the comments.. well, that's clearly not happening? It was after that was posted before, but more recently it's not happening. Some of these posts are the ones I was referring to above and saying they're pointless but have just been left, so maybe it's someone who doesn't want a certain someone to get in trouble and so has just closed the case - but not left their name so I can't complain? Certainly seems a possibility anyway.

Anyway, I better get back to my coursework now (A).

[Martin]

Hmm, I can't remember exactly which ones it was . But it was definitely ~5 of them that were left open and when I checked, it was exactly a week - then the next day they were all closed. By recently, it's been within the past few weeks .

Then that must have either been over a week and a half ago or a glitch in the system, because I would rather kill myself than leave a post report open longer than 24 hours and during the past week and a half its been just me mainly as Lee and Matts have been away


and in terms of the comment thing, I haven't been instructed what comments to leave etc, however I will be sure to put my name on them if I deal with them from now on! Luckily you only have to put up with me for a few weeks until matts is back then im being demoted again

[Mr-Trainor]

why does it matter if their name is left? and cheers is the same as "done" are you really moaning about the wording of something no one else can see only you and the mods lol.....
and have you checked the reported posts to see if they actually have been dealt with and mods just forgot to close the report w.e

im sure the long time to take in dealing with pointless posts is justified when the forum is being spammed with links from bots and much worse stuff!! just seems 2 me u got a vendetta against someone and want to see them PUNISHED

I think you're missing the point. They say 'cheers' but haven't said why nothing was done to the post - obviously I checked the post to see if anything had been done .

If I where you I would gather the links of any post reports you are unsatisfied with the outcome of, and pm chris.
@martin; may not be putting his name on them since he may not have known we did that

8 days is far too long however I can't help but wonder if that is an exaggeration because the only occasion that they are left undealt with for 8 days is if theres a nuke and everyone dies therefor nobody can close them. Me and matts are not too active right now and martins doing an ace job but before martin arrived it may have been slower than usual - either way I will try and improve the post reports and how they are dealt with from now on.

Again with favoritism just PM chris it will get it solved without the stress and pointless posts that are likely to occur in this feedback thread

I am not exaggerating with the time! I checked the date and it was definitely 7-8 days, but again, I can't remember exactly which ones it was. And actually, the 1 of the 5 most recent ones that has the name on is from Martin .

[Chris]

Ok so just a few things I thought I'd bring up in regards to moderation on the forum.

Firstly I want to talk about the slow speed of moderation at times; recently I had 3-5 post reports that were still open 7 days after I had sent them, and then only dealt with the next day, 8 days after sending them. But then a more recent report had been closed before the ones before. I don't know if it's because they were forgotten or because there's some kind of backlog, but 8 days to get multiple reports answered is way too high in my opinion - what if it was something more serious? I understand that sometimes super mods will skip reports, but then getting forgotten about for over a week is ridiculous.

How recent are we talking here? Since I brought Martin in to help out they've been done fairly quickly. If you're talking about before Martin was brought in then fair enough, you have a point.

Okay so also there seems to be some unfair moderation and possible favouritism I've noticed that a lot of posts which are pointless are just being left as they are, and the majority of the time it seems to be posts from the same select few people. So I don't know if it's just post reports being ignored and just closed without looking at them, or whether it's favouritism to certain forum members - but seriously, some of the posts are just so clearly pointless yet are just left as they are. This is often in the Feedback forum, and I can try find some examples if you wish but didn't post them here because I don't want to seem as though I'm targeting people/bullying or anything, because I'm not .

Theres no favouritism going on.

Oh and also, four of my last five post reports just say 'cheers' at the comments, yet the ones I've looked at haven't even been dealt with?! Plus, who ever it is has not left their name, which was another thing brought up not long ago and I'm sure it was said that from now on the smods would leave their name at the end of the comments.. well, that's clearly not happening? It was after that was posted before, but more recently it's not happening. Some of these posts are the ones I was referring to above and saying they're pointless but have just been left, so maybe it's someone who doesn't want a certain someone to get in trouble and so has just closed the case - but not left their name so I can't complain? Certainly seems a possibility anyway.

I assume this is Martin as he's done the majority of reports.