Habbo and their Customer 'Support'

[Mr-Trainor]

I've been waiting about 2 months for a reply for a request that was supposedly open - decided to log on to the help tool only to find that they closed it without answering :@. This has been going on for 8 months now and I'm yet to get a straight answer .

For anyone who has sent a support ticket recently, how long have they taken to answer you ?

[Kyle]

Usually take around 10-50 days for the more urgent requests and for simple queries could be longer. What was the nature of your request?

[Sian]

for the first reply about a month or two, then it took a further two months to finish it off.

When they got to giving my account back, after saying i can have it back it took a further week to actually transfer it, so they're as slow as normal.

[Michael]

I heard powertoo say a week back that the help tool is up to date, so that's very strange.

[steamyxo]

well i sent one 2 days ago about my month ban - no reply, not like i was expecting one anyway :rolleyes:

[Daltron]

Still waiting on one regarding STILL not receiving my IRL prize for a competition last year.

Submitted 28 days ago
Awaiting assignment to a support agent View request history »

:/

[Yupt]

You think that is bad. THEY MADE PARTS OF MY LOOK HC ONLY. crying

[GrandpaJoe63]

They took more than a month to respond to request and took another month to respond the my reply. They also seem to be not reading the request tickets properly.

[Reality]

Really... I've been waiting 4 months now just for them to clarify an email address!!!

[steamyxo]

gettin the feeling that by the time im unbanned theyll reply lol