Help.habbo.com buttons are back

[Chrisbud1]

After weeks of contacting Habbo customer support with countless replies of them making up excuses, I finally managed to get them to add the 'Submit a request' and 'Check your existing requests' buttons back on help.habbo.com.

[sex]

cool what was the excuse/reason for removing them

[Chrisbud1]

"The Submit a Request button has not been removed, it has been moved to the FAQ area of the helptool. So you will want to type a keyword (e.g. hacked account) in the "Find Your Answer Here" search box. If the FAQs relating to your keyword don't help, you then have the option to submit a request."

If this is the case then how are you supposed to read your old requests?

[Matt]

I just reload the page really quickly and then spam click the top bar to submit a request lmao

[Chrisbud1]

I just reload the page really quickly and then spam click the top bar to submit a request lmao

o I cant do that oops

[Mr-Trainor]

Did they remove them because they don't want people to send tickets since they cba to help people anyway? Wouldn't be surprised if that's the reason.

I just reload the page really quickly and then spam click the top bar to submit a request lmao

Same .

[TannerJP]

Woo! Thank you for this! My days of spam clicking are over!

I do believe that someone posted the links to "submit a request" and "check existing requests" on this forum though, so whoever that was thanks because that did come in handy a few times! With them finally changing it though it will be so much easier!

[Rachel]

How long will they keep this?

[Daltron]

I'm 99.9% confident they removed the buttons so they could slow down users sending requests and catch up on the back log. Then I guess they never wanted to put them back and deal with user problems, even though most of us pay for the service in some form.

[Attached]

I agree with Daltron, it seemed the only reason for the buttons disappearing. It had been happening for ages and was a pain in the arse.

I mentioned this and making LTDs marketplace-able in the new forum thing a week or two ago. Both issues have been resolved pretty quickly. Either a big coincidence or they actually do read that forum. Both long overdue anyway.