Rail tickets to be redesigned

[-:Undertaker:-]

http://www.dailymail.co.uk/news/arti...r-clearer.html

Rail tickets to be redesigned for the first time in more than 30 years in bid to make travel 'simpler, easier and clearer'

- Tickets will contain more information printed in larger font without jargon
- Comes after years of complaints that vague details on tickets leads to fines
- It's the first major change to the current layout since the early 1980s
- Travellers buying advance fares will no longer be issued with two tickets

Train tickets are set to be redesigned for the first time in more than 30 years in a bid to make travel 'simpler, easier and clearer'.

The facelift will see tickets include key data such as station names, ticket descriptions, permitted routes, time restrictions and validity information - presented in clearer, larger print without jargon.

The move will be welcomed by customers - who for years have complained about being caught out with fines after misunderstanding the often-vague information printed on tickets.

Facelift: Train tickets are set to be redesigned for the first time in more than 30 years in a bid to make travel 'simpler, easier and clearer'

One major change is that travellers buying an advance fare will be issued with just one ticket rather the traditional main pass and separate reservation coupon, The Times reports.

The shift comes after concerns that too many customers are losing one part of the two-ticket reservation and landing themselves with penalty fares.

Redesign: A mock-up of how the new and improved rail ticket might look with information printed in a clearer, more customer-friendly format

The planned redesign marks the first large-scale change to the ticketing system since the early 1980s - when the current orange credit-card sized tickets were introduced.

The Rail Delivery Group, an industry body that works with train companies and Network Rail, said the idea is to make fares 'simpler, easier and clearer'.

A spokesman told The Times: 'As part of the industry's efforts to help people more feel confident that they have the right ticket for their journey, we've worked with passengers to help redesign the famous orange ticket.'

Well thank God for this - I can never understand the bundle of rail tickets I always get and just hand the lot over for inspection.

After 30 years, we've now got our eye on the ball.

Thoughts?

[scottish]

Suppose it's good if people complained about it.

Never had an issue reading the ticket before though, it's pretty straight forward..

[Chris]

They're fine as they are once you get used to them, but if you're getting them in a hurry then they can be confusing. I like this change though, especially the part about getting rid of reservation coupons.

[Drew]

Can't comment much, but the tickets look much nicer

[MKR&*42]

They're okay right now, but I do agree the new design will look way simpler + better overall

[peteyt]

I think there's too much jargon in the world so this is a good idea as it will make it far more simpler for people to use and understand them

[-:Undertaker:-]

I think there's too much jargon in the world so this is a good idea as it will make it far more simpler for people to use and understand them

Indeed, next I hope they get rid of the constant annoying announcements like "platform may be slippery" - in winter, REALLY!?

[Chippiewill]

If they could stick the valid off-peak times on the tickets too that would be real helpful. I still have no bloody clue what counts as off-peak as it appears to vary from train to train.