Plusnet vs Sky vs BT

[scottish]

Who do you think is best?

I'm planning on moving and I can't get my beloved Virgin Media so I'm forced to pick either BT, Sky or Plusnet.

From what I can see:

Plusnet:
Up to 74mb download + Evening&Weekend calls ~ 18 month contract ~ £8.75/month for 6 month then £19.99 ~ £15.95 line rental

BT:

Up to 76mb download + Weekend calls ~ 12 month contract ~ £26/month ~ £16.99 line rental


Sky:

Everyone says Sky is crap so I'll avoid it

[Alysha]

I've never had a proper problem with Plusnet. There has been a tiny bit of downtime this week, but it's been really good for the past 2 years I've used it.

[Stadiums]

Stay away from Sky, it's painfully slow. This is it on a good day:

[Kyle]

plusnet is essentially the aldi to bt's sainsburys. it's cheaper for a reason, weigh up whether you want a higher quality connection or a more money for your wow subscription.

[scottish]

plusnet is essentially the aldi to bt's sainsburys. it's cheaper for a reason, weigh up whether you want a higher quality connection or a more money for your wow subscription.

I've always known people with issues with BT and Sky though, and never really hear issues with Plusnet

[Alysha]

BT and Plusnet are practically the same thing, but Plusnet have a higher satisfaction rate, don't really know why though.
Lauren and myself use 200gb+ of data each month, so we needed unlimited and the price offers that Plusnet has are always really good.

It's not the greatest thing on earth, but it's not bad.

Not trying to be a sales person, but I know a few people who went for BT over Plusnet because they're renowned as being better, when they seem to have had a lot more issues with incorrect data and more unwanted telephone calls etc.

[Kyle]

I've always known people with issues with BT and Sky though, and never really hear issues with Plusnet

probably because there's not a lot bad you can say about it for its price. We have plusnet and it's relatively stable but the speed is not the best. if you're willing to put in the work to get the data you want then they're definitely your best bet because their customer service is wonderful.

[Chippiewill]

Virgin.

Otherwise I've only heard good things about Plusnet.

[peteyt]

I wouldn't recommend BT. Just left BT for Plusnet after having issues - When I first signed up there was a special online deal and I got all the details, email notifications that I'd ordered the package and then they lost my order and told me I'd have to re-order and get a worse deal as the original deal was over. I kicked off and it took me ages but eventually I got an even better deal than the original because of the issues I'd had - at the end of the day it was BT who messed up not me.

They raised their prices later on, around a year, year and a half into my 2 year contract but said I could leave without paying the leaving charge due to the raise but then sent me a 100 pound leaving bill when I cancelled and while I asked to cancel everything they didn't cancel the free BT sport package and instead changed it to a monthly fee, then told me they would cancel it but never did so I still got bills for it (had cancelled my direct debit luckily by then). They agreed to remove all the charges eventually but it's put me off them for life.

I didn't realise at the time that Plusnet is actually part of BT, but luckily it operates separately. I can't say much about their customer service as I've had no issues apart from when they set up my account and misheard my password which was sorted very quick. As it's part of BT their speeds are pretty similar but unlike BT and most other ISPs you can get fibre on it's own without a call package as long as you have a BT or BT based phoneline. We use Post Office for our phone which is far cheaper than BT or any others we've seen.

[scottish]

Virgin.

Otherwise I've only heard good things about Plusnet.

"I'm planning on moving and I can't get my beloved Virgin Media so I'm forced to pick either BT, Sky or Plusnet."

!!!!!!!!!