amazon customer service

[Catchy]

just curious if you've ever had dealings with amazon, I am a frequent user of amazon and use them all the time and have to say their customer service is spot on. Basically today I paid for evening delivery for an item but they told me it's delayed until tomorrow so I spoke with them over the online chat, they refunded me postage straight away and offered me a £3 promo, I said can you make it £5 and I'll be happy and he said yes. Free £5 not too bad lol. You ever had dealings with them? Good/bad?

[Landon]

Wow that's so cool! Asking for a bit more and getting it. How great is that.

[Shar]

They delivered a package to one of my neighbours I didn't know and I called them all furious because my neighbor didn't give my package or open the door when I went knocking. Amazon were really nice and apologetic and resent my package. I did end up with two of the same item but it wasn't my fault.

[abc]

BEST. CUSTOMER. SERVICE. EVER.

[Expling]

it's amazing!!
I signed up for their prime trial ages ago and then on jan 3rd they took out like £79 from my bank so I legit had a panic attack
cancelled my subscription and then they said cos I hadn't logged in since start of jan / not used prime features i can get a refund woo

rarely use it but super amaze

[Stephen]

if you have prime and it's some delivery problem then just say something about being disappointed with the delivery service that you're paying for and they'll give you a free month

[Futz]

yeah it's wicked, they've accidentally sent me too many items before, had refunds for things I didnt even return and refunds for things before I even returned them

[Catchy]

if you have prime and it's some delivery problem then just say something about being disappointed with the delivery service that you're paying for and they'll give you a free month

I tried this but they weren't having it lol!! Annoying though because this is twice now that I've paid £10 for evening delivery and it has been delayed

[Shar]

I tried this but they weren't having it lol!! Annoying though because this is twice now that I've paid £10 for evening delivery and it has been delayed

You must've spoken to someone mean, usually they give out freebies no problem

[Gina]

lmfao yes i lovethem
i phoned up cos a delivery didnt come n this cute guy picked up and was like IT SHOULDCOME BEFORE 10PM ILL RING YOU TOMOZ TO CHECK UP XX cute