eBay, Left negative feedback

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15-04-2013, 04:23 PM
GoldenMerc

eBay, Left negative feedback

Okay,

I left negative feedback for an item I wasn't happy with, I originally contacted the seller to tell them I wasn't happy with there product, they then told me I had to speak to the manufacture direct, Which didn't help at all. I then contacted them one final time to tell them I would be leaving negative feedback unless they sort it in the next 2 days, He then started using abusive language etc. So I left negative feedback.

He then has emailed me to tell me that eBay will remove the negative feedback and He will bill me for it? Apparently $100?
Ross
15-04-2013, 04:24 PM
Adam

You are entitled to give whatever feedback you wish for whatever reason.
15-04-2013, 04:27 PM
GoldenMerc

Quote:

Originally Posted by adECW

You are entitled to give whatever feedback you wish for whatever reason.

Yeh i thought that, But how come ebay deletes some feedback?
15-04-2013, 04:30 PM
Adam

Quote:

Originally Posted by GoldenMerc

Yeh i thought that, But how come ebay deletes some feedback?

The seller can dispute feedback and naturally, as with anything, if the seller is renowned then it will be removed. Sucks but that's life, don't let the big man beat you down.
15-04-2013, 06:01 PM
Demi

They won't get it removed as eBay will contact you, you then just forward their messages.
15-04-2013, 09:30 PM
GoldenMerc

IT GOT REMOVED;
"This comment has been removed by eBay. Le"
GRRRRRRR
but the bad reps still there, just no comment? So haven't lost much.
Then I got an email.;

Quote:

Feedback removed, will post invoice to your UK address in 3-5 weeks.

like what, you seriously think im paying !??!?
15-04-2013, 10:13 PM
Adam

Quote:

Originally Posted by GoldenMerc

IT GOT REMOVED;
"This comment has been removed by eBay. Le"
GRRRRRRR
but the bad reps still there, just no comment? So haven't lost much.
Then I got an email.;

like what, you seriously think im paying !??!?

That's all it is, an invoice. Shred it and send it back to them. With no stamp. Let them pay.
15-04-2013, 10:17 PM
Samantha

A bit rich to say he was the one who was abusive to you thus he's in the wrong - you should be able to give negative feedback as and when you wish without the risk of getting it removed.
15-04-2013, 10:23 PM
Cixso

Quote:

Originally Posted by adECW

That's all it is, an invoice. Shred it and send it back to them. With no stamp. Let them pay.

Do this.
16-04-2013, 01:16 AM
peteyt

What was wrong with the product - Can you not ask for a refund?

I ordered some speakers about a year or so ago and when they arrived they weren't working properly. They where big proper ones and the smaller ones on them for high pitched sounds weren't working and to replace them would cost a lot of money.

I'd paid quite a bit, they where a good brand, it was for a studio type set up and he just wanted to give me like £20 back which I wasn't having because he'd failed to mention even if he didn't realise that they weren't properly working. I contacted eBay and caused a dispute he said about refunding a small amount in the dispute but eBay realised that the small amount wouldn't cover the cost and so sent me a refund and even a paid postage label.

Cause a dispute and show eBay.
16-04-2013, 01:21 PM
KyleSmith

http://ocsnext.ebay.co.uk/ocs/cuip?q...80&segmentId=1
16-04-2013, 01:32 PM
GoldenMerc

Quote:

Originally Posted by KyleSmith

http://ocsnext.ebay.co.uk/ocs/cuip?q...80&segmentId=1

Done that already
16-04-2013, 02:27 PM
KyleSmith

Quote:

Originally Posted by GoldenMerc

Done that already

Try and find the ebay live chat speak to them 'live'.
18-04-2013, 10:58 AM
RyanDOT

Quote:

Originally Posted by Demi

They won't get it removed as eBay will contact you, you then just forward their messages.

They can remove it, especially if the seller phone up eBay customer service and they will remove it free of charge.

If you receive an invoice, just video yourself burning it and that will teach them. It's best to write up a blog post or something about the business, tarnish their reputation a little bit.
18-04-2013, 11:41 AM
e5

eBay are always on the buyers side, through anything unless the seller has proper proof. eBay won't remove the feedback (may remove the comment) unless under serious circumstances - threats/abuse etc. and you won't be billed $100 - He is just trying to scare you. You're more likely to get a refund for the item than him get that feedback removed.

Quote:

Originally Posted by GoldenMerc

Okay,

I left negative feedback for an item I wasn't happy with, I originally contacted the seller to tell them I wasn't happy with there product, they then told me I had to speak to the manufacture direct, Which didn't help at all. I then contacted them one final time to tell them I would be leaving negative feedback unless they sort it in the next 2 days, He then started using abusive language etc. So I left negative feedback.

He then has emailed me to tell me that eBay will remove the negative feedback and He will bill me for it? Apparently $100?
Ross
18-04-2013, 12:04 PM
Adam

Quote:

Originally Posted by e5

eBay are always on the buyers side, through anything unless the seller has proper proof. eBay won't remove the feedback (may remove the comment) unless under serious circumstances - threats/abuse etc. and you won't be billed $100 - He is just trying to scare you. You're more likely to get a refund for the item than him get that feedback removed.

Wrong. Trusted sellers > buyers.
18-04-2013, 12:11 PM
e5

Possibly correct with that one - although depends who can provide proof.

Quote:

Originally Posted by Adam

Wrong. Trusted sellers > buyers.
18-04-2013, 12:12 PM
Adam

Quote:

Originally Posted by e5

Possibly correct with that one - although depends who can provide proof.

They don't need proof. Powersellers make eBay money, buyers don't - directly anyway. It's **** but that's the way it goes. They don't even need to provide proof, it'll be like a one in a million thing and eBay will just dismiss it.
18-04-2013, 12:15 PM
e5

I see what you mean. **** but happens.

Quote:

Originally Posted by Adam

They don't need proof. Powersellers make eBay money, buyers don't - directly anyway. It's **** but that's the way it goes. They don't even need to provide proof, it'll be like a one in a million thing and eBay will just dismiss it.
18-04-2013, 04:51 PM
Demi

Quote:

Originally Posted by RyanDOT

They can remove it, especially if the seller phone up eBay customer service and they will remove it free of charge.

If you receive an invoice, just video yourself burning it and that will teach them. It's best to write up a blog post or something about the business, tarnish their reputation a little bit.

Yeah but they have to have GOOD reason, them with that language back to the person isn't going to get it removed.
18-04-2013, 05:09 PM
scottish

what did you buy and what was wrong with it?
19-04-2013, 09:31 AM
RyanDOT

Quote:

Originally Posted by Demi

Yeah but they have to have GOOD reason, them with that language back to the person isn't going to get it removed.

eBay will remove feedback, whatever the reason is. I used to sell stuff on eBay a year back, had 100% feedback and then just randomly, got one negative feedback because they received it after a week. I rang up eBay, they removed the feedback in less than an hour.
19-04-2013, 03:19 PM
Demi

Quote:

Originally Posted by RyanDOT

eBay will remove feedback, whatever the reason is. I used to sell stuff on eBay a year back, had 100% feedback and then just randomly, got one negative feedback because they received it after a week. I rang up eBay, they removed the feedback in less than an hour.

Hmmm fair enough. Thanks for the info!