HxHD inactivity

[FlyingJesus]

Then there will need to be a bigger staff area and it will turn back into a full help desk and not a lounge and the room will just return to what it was before. Seeing as people made it clear before the old desk wasn't working and wanted it to change into a lounge, what your saying is instead of moving foward, just go back so I have to say I'm against what your saying as it will just be going back to the old system which wasn't working.

If all the staff online can't fit into the staff area then there are simply too many help desk staff online. The argument Leah gave for having the number of staff there currently is was that people aren't on all the time - a fair point. In a department which needs to be "live" as it were though, this number should really be more spread out across time zones. I appreciate that staff are chosen because they were deemed the best for the job, but if they're all online at around the same times then some are surplus to requirement. If there are 11 staff members and 6 or 7 are on at the same time, something's gone wrong in the process of selection because it's a waste of resources. Even four staff members online at a time (to match the number of seats in staff area) is too many really for a place that's supposedly less staff-orientated now. When there's a job to be done, one should hire the required number to fill the position, not everyone who's qualified.

[flatface]

Actually sorry but, I helped that girl.

I'm not saying you didn't! It was a joint effort.

[Hecktix]

Get rid of the Help Desk side of it and just make it a lounge, and in all honesty you don't need staff in a lounge just a few people with rights.

This would remove the problem with the staff not doing anything, as let's face it there is nothing for them to do which is why they probably just go AFK when in the desk.. as there is nothing for them to do on a professional level.

I think it's gone too far now, just forget HxHD and make a Habbox Lounge.

I remember when ---MAD--- had a Habbox Lounge and it was full almost all of the time, sometimes it was hard to even get in.

That's what you want a friendly lounge not a half hearted help desk which just looks like a failure as you can't really obtain help there...

Let's face it, although all this balls (before leah gives me that announcement to read:rolleyes about it being classed as a lounge is being argued... it still says Habbox HELP DESK in the name, nowhere (apart from in that thread which is dated back to JANUARY) does it call itself a lounge.

Scrap the help desk and make it into a full lounge.

[Molly.22]

I think a moderator should close this thread down.

[Hecktix]

I think a moderator should close this thread down.

Why there is nothing wrong with it?

Yes it's an argument, well more of a heated discussion but it's on topic and it's not actually aiming to cause anyone offence.

It's vital that Habbox hears from it's members and I feel general management will respect some of the views in this thread.

[Titch]

I think a moderator should close this thread down.

Nvrspk4 didnt close this for a reason, he ovbs wants to read the views of public.

[leah]

Are my eyes decieiving me or did the HxHD manager just admit that HxHD isn't for helping out Habbo's?

I support the idea of shutting down HxHD as there REALLY is no need for a manager and staff. Gone are the glory days of having a help desk. The idea of just having a room for lounging about in works - just look at other examples from other websites!!

If HxHD is causing as much bother just now then why don't kill all the birds with one stone therefore solving all the problems?

Having staff is a bit useless as they don't do anything as a person only comes in for help possibly once a week when something new comes out. An FAQ or a guide could be put on the website or the Habbo could be directed to a Habbo Guide who is meant to help out with these things.

I have also noticed the fact that when one management member leaves HxHD the other goes as well. Good management?

I said "the sole purpose isn't just to help people" It is one of the purposes but not the only one. When help is required help is given, but it's required less. However, atm the desk is mainly used as a hang out area and Staff are there to enforce rules which is what they do very well. Without staff a lounge would just be complete chaos and would tarnish the name of habbox. The desk is now a friendly environment where habbos like to chill out, staff get rid of all rule breakers and help keep the environment friendly.

[Angel-Light]

I said "the sole purpose isn't just to help people" It is one of the purposes but not the only one. When help is required help is given, but it's required less. However, atm the desk is mainly used as a hang out area and Staff are there to enforce rules which is what they do very well. Without staff a lounge would just be complete chaos and would tarnish the name of habbox. The desk is now a friendly environment where habbos like to chill out, staff get rid of all rule breakers and help keep the environment friendly.

Here I thought the 'Ignore' button was required for something and the Habbo Moderators who are actually policed trained are needed for this job.

Obviously I must be wrong?

[leah]

Here I thought the 'Ignore' button was required for something and the Habbo Moderators who are actually policed trained are needed for this job.

Obviously I must be wrong?

However it proves an inconvinience to use the ignore button, why should people have to? Are you really suggesting we associate Habbox with a room where the ignore button would have to be used and moderators would need to be contacted? Surely people wouldnt walk straight into a war zone and stay with the aid of the ignore button. New people enterting would be disgusted and would probably never return.

[HotelUser]

Here I thought the 'Ignore' button was required for something and the Habbo Moderators who are actually policed trained are needed for this job.

Obviously I must be wrong?

Hayley, there are many users who come in with the single intention to cause havock (such as blocking the door for 15 minutes, or trying to let anybody into the staff teleporters). There's bullying , general rudeness and even scamming. The UK moderators are painfully slow, and typically cannot solve even the simplest of problems. According to them the ignore button is god, and can resolve any situation. MOD-Omega came into the desk the other day, we had been complaining about the moderation system. The mod swore upon entering the room, then started socializing with us when they should have been on duty. I even got the moderator to admit that the user I was inquiring about should have been banned, but that moderator never even banned the user.

Why there is nothing wrong with it?

Yes it's an argument, well more of a heated discussion but it's on topic and it's not actually aiming to cause anyone offence.

It's vital that Habbox hears from it's members and I feel general management will respect some of the views in this thread.

Yes it is vital everyone speaks their mind, if what they're going to say is legitimate, and relevant to the facts. This thread, in my opinion, is just users who oppose the desk for reasons unrelated to this topic, but because they dislike the desk anyways they want to defame it any way possible.

I think a moderator should close this thread down.

I agree.

Sorry but for all i like you and all that, your attitude really sucks sometimes you reply as if people are stupid and dont know anything.

"A few individuals" I seem to see more than that having the same opinions though.

She's absolutely correct though. Threads like this are a joke. Perhaps the thread starter may have been trying to prove a point, however several other users, who have maybe had some HxHD related disputes in the past are posting negatively about HxHD simply because they're mad at something else totally unrelated to the topic they're currently discussing.

Leah i think you just got voted worst HxHD manager of the habbox history...

I cannot stress how much you are not in the help desk, though. I'm not sure I entirely understand how you could throw such remarks out without actually experiencing Leah around her staff.

most of time thats me on clones.

A comment like that makes me question a lot of what you're saying. You say you're "sorry" for what you've done, and you've "apologized". Then you say you've been coming on clones asking for fake help? I'm having a problem taking what you're saying to be truthful.

Please provide proof of my "Autoloadings". i would be banned from habbo if i used 3rd party software so how-come i am not? Same with scott.

Habbo Uk has a terrible moderation team. Nobody expects them to be able to prove a user is auto reloading. I sent a CFH asking how to prove someone was auto reloading and they replied saying that if I was scammed please use the help tool:rolleyes:.

Leah treats her staff more like friends than she does as workers. Pretty much the worst manager that has passed through HxHD. The whole 'help desk' (I throw the term around loosely) is becoming quite an embarassment to Habbox. There shouldn't be staff. Whats the point of having staff in a chill room? Maybe they should just become room moderators as they don't really help anyway. Personally, it should be scrapped and the room be converted into something useful like a trade room which involves more people. The motivation of the staff is terrible while the popularity of the room isn't much better. Good riddance.

Edit: Just saw that they are room moderators. So what - the 'staff' area is there for boosting egos? What the hell lol.

Leah doesn't treat the staff differently than any other manager did. And there didn't used to be complaints, so therefore your comment about her treating users like her friend doesn't apply. There's nothing wrong with getting a long with who you're around. When there needs to be discipline, Leah is ready to lay down the law.