Habbox Help Desk

[Seatherny]

It has become more active indeed but I think more can be done to get more people in there. I do however think its less active now than it was during Halloween.

[ihatehash]

Every week there is someone complaining about HxHD and usually they're right. When are HxHD going to sort out their Staff, Room, Rules etc! It's not that hard. Yes it has improved mainly due to a several few, but it just seems the Help Desk is getting complaint after complaint. You don't see this happening to other departments as often. I am not saying that the Help Desk should do whatever the people who complain say but maybe start actually Valueing (However you spell it) the publics opinion. A while back when we had the Mall tele I decided to go have a look at HFFM's Lounge and It was packed! I have no idea what they are doing but it's about time we take a page out of their books.

[HotelUser]

Every week there is someone complaining about HxHD and usually they're right. When are HxHD going to sort out their Staff, Room, Rules etc! It's not that hard. Yes it has improved mainly due to a several few, but it just seems the Help Desk is getting complaint after complaint. You don't see this happening to other departments as often. I am not saying that the Help Desk should do whatever the people who complain say but maybe start actually Valueing (However you spell it) the publics opinion. A while back when we had the Mall tele I decided to go have a look at HFFM's Lounge and It was packed! I have no idea what they are doing but it's about time we take a page out of their books.

Thanks for providing feedback, but I have never seen you visit HxHD before:S

Edit: Also what you're saying doesn't add up. We've recently changed the staff limit, room design and several rules. Plus not all of these things are being complained about. Telling us to "sort out our staff and room" isn't much to go by.

[Black_Apalachi]

Out of all the departments, I think the Help Desk probably finds it hardest to find dedicated staff and grow generally because it's the only one who needs to look beyond its normal users when recruiting.

So if it is showing signs of improvement, well done HxHD .

[ihatehash]

Thanks for providing feedback, but I have never seen you visit HxHD before:S

Edit: Also what you're saying doesn't add up. We've recently changed the staff limit, room design and several rules. Plus not all of these things are being complained about. Telling us to "sort out our staff and room" isn't much to go by.

Everytime i look on the feedback forum theres a thread complaining about something, all the staff then says "No, you're wrong" 2 days later theres a staff announcement saying that you are making the change that was argued in the thread.
And because I do not come to the desk often does that mean I'm not allowed to have an opinion about it?

[despect]

Everytime i look on the feedback forum theres a thread complaining about something, all the staff then says "No, you're wrong" 2 days later theres a staff announcement saying that you are making the change that was argued in the thread.
And because I do not come to the desk often does that mean I'm not allowed to have an opinion about it?

No-one said you couldnt have an opinion but it would be nice to have some feedback on how we could improve rather then giving bad points without feedback.

I think personally seeing as hxhd has had a staff increase i have seen a improvement, as there are more staff to be active at earlier times such as 7am onwards i'd admit, sometimes there arent staff in the room, but you cant really expect us to active 24/7, well done HxHD theres a improvement

[Titch]

Thanks for providing feedback, but I have never seen you visit HxHD before:S

Edit: Also what you're saying doesn't add up. We've recently changed the staff limit, room design and several rules. Plus not all of these things are being complained about. Telling us to "sort out our staff and room" isn't much to go by.

This is the kind of reply that is ruining hxhd, how ******* rude do you want to get? Just becuase YOU havnt seen him in the desk doesnt mean he hasnt been in there, he could of been in on another account? and also doesnt mean that he is no entitled to an opinion like you seem to think.

[Seatherny]

Every week there is someone complaining about HxHD and usually they're right. When are HxHD going to sort out their Staff, Room, Rules etc! It's not that hard. Yes it has improved mainly due to a several few, but it just seems the Help Desk is getting complaint after complaint. You don't see this happening to other departments as often. I am not saying that the Help Desk should do whatever the people who complain say but maybe start actually Valueing (However you spell it) the publics opinion. A while back when we had the Mall tele I decided to go have a look at HFFM's Lounge and It was packed! I have no idea what they are doing but it's about time we take a page out of their books.

Every week? Not really. That's just exaggeration and making the situation look bad. When are HxHD going to sort out their staff? Erm what is there to sort out? The room is perfectly fine and can you see the HxHD staff forum? NO. So please don't make statements such as this when you have no idea what you are on about.
Also please state what there is to sort out with the staff, the room and the rules? Its better to actually say it then just go YOU NEED TO SORT IT OUT. We cant really sort it out if we don't know what you think we need to sort out "/. There are other departments which do get complaints, believe me, its just not in public. How do you know the HxHD management dont value the members opinion?

I think you are just moaning to try and cause arguments. Can you see what is posted in the HxHD Staff Forums? NO. I can start moaning about the Radio Department and how crap it is but I wont. There are some DJs who are so annoying and suck up's on the radio when they get a popular Habbo in their room. OMG OMG XXX IS IN THE ROOM. EVERYONE SAY I LOVE XXX. I AM GNA SCREENIE EVERYONE SAYING I LOVE XXX. OMG XXX IS HERE, EVERYONE COME DOWN. YAY XXX IS HERE. AWW XXX IS BEING MEAN BY NOT TALKING. XXX TALK TO US. - That happened about 2 days ago and it was so irritating. This was followed by OMG THERE IS NO DJ AFTER ME. OMG OMG OMG. LEMME GO FIND A DJ. OMG OMG OMG. - Listening to that was just "/. I could have easily complained about this in public and said DJs shouldn't do this and that, but I didn't and just informed a member of the Radio Staff.

HxHD is popular and has a lot of members many times. Maybe HFFM get their DJ's to come (if they have a radio dept which I am sure they do) to their Lounge to get it popular. Do you not think that you as a DJ should maybe try and help other departments, such as advertising the HxHD sometimes to get it popular? Its easy to moan about something, but you are staff in a department which has influence on Habbos and you should use it to help other departments.

Everytime i look on the feedback forum theres a thread complaining about something, all the staff then says "No, you're wrong" 2 days later theres a staff announcement saying that you are making the change that was argued in the thread.
And because I do not come to the desk often does that mean I'm not allowed to have an opinion about it?

Are you talking about the HxHD here? If yes, I don't see that many HxHD announcements :s Again stop making false statements.

[scottish]

I think you are just moaning to try and cause arguments. Can you see what is posted in the HxHD Staff Forums? NO. I can start moaning about the Radio Department and how crap it is but I wont. There are some DJs who are so annoying and suck up's on the radio when they get a popular Habbo in their room. OMG OMG XXX IS IN THE ROOM. EVERYONE SAY I LOVE XXX. I AM GNA SCREENIE EVERYONE SAYING I LOVE XXX. OMG XXX IS HERE, EVERYONE COME DOWN. YAY XXX IS HERE. AWW XXX IS BEING MEAN BY NOT TALKING. XXX TALK TO US. - That happened about 2 days ago and it was so irritating. This was followed by OMG THERE IS NO DJ AFTER ME. OMG OMG OMG. LEMME GO FIND A DJ. OMG OMG OMG. - Listening to that was just "/. I could have easily complained about this in public and said DJs shouldn't do this and that, but I didn't and just informed a member of the Radio Staff.

I'll give you a typical HxHD response, DON'T LIKE IT? DON'T LISTEN.

HxHD is popular and has a lot of members many times. Maybe HFFM get their DJ's to come (if they have a radio dept which I am sure they do) to their Lounge to get it popular. Do you not think that you as a DJ should maybe try and help other departments, such as advertising the HxHD sometimes to get it popular? Its easy to moan about something, but you are staff in a department which has influence on Habbos and you should use it to help other departments.

They don't, just HFFM is a better place as its more relaxed on rules

I don't think HxL should advertise HxHD as that means the ******ed members and those who are like 12 years old spamming 'OMG I LOVE YOU <insert dj name here>

[HotelUser]

Everytime i look on the feedback forum theres a thread complaining about something, all the staff then says "No, you're wrong" 2 days later theres a staff announcement saying that you are making the change that was argued in the thread.
And because I do not come to the desk often does that mean I'm not allowed to have an opinion about it?

No we're not? I believe there's been around 3 HxHD threads since I became assistant manager.

I'm not saying you can't have an opinion, I'm just saying people like Alex or Scott would have better suggestions for HxHD because they're frequent visitors.

It's like if I started giving HxL a lot of feedback and saying I didn't like it. I never listen to HxL so I would never do that

This is the kind of reply that is ruining hxhd, how ******* rude do you want to get? Just becuase YOU havnt seen him in the desk doesnt mean he hasnt been in there, he could of been in on another account? and also doesnt mean that he is no entitled to an opinion like you seem to think.

He said himself he isn't a visitor:S