Dell are the biggest ******s around

[Seatherny]

You know you should have contacted them as soon as you had any problems, i.e. with that WLAN card, and demanded a replacement

We have a business account with them and have done for years, every computer, mouse, keyboard and monitor we use in school is made by Dell and they have been amazing for us, will just come out next day with parts and fix it there and then, they'll even ship us out free laptop keyboards when someone breaks/spills crap on them. This spreads to home too, all our monitors are made by Dell.

May be wrong but don't business account holders get priority support... :S

Schools pay more to have the guy come around and fix it.

Anyway, after me shouting some more, they are going to replace the following:

The whole cover
The whole screen which I accidentally scratched but said they did it

They also agreed to come on Monday to do it

So overall, this is what will be new:

1. Motherboad
2. Palmrest / touchpad
3. Cover
4. Screen
5. Wireless

[Dan!]

Schools pay more to have the guy come around and fix it.

Anyway, after me shouting some more, they are going to replace the following:

The whole cover
The whole screen which I accidentally scratched but said they did it

They also agreed to come on Monday to do it

So overall, this is what will be new:

1. Motherboad
2. Palmrest / touchpad
3. Cover
4. Screen
5. Wireless

Not bad going their Saurav!

I've had no real problem with Dell

[Metric1]

I have a Dell business account too and I have no problems with getting Dell to come to my location and fix my PC.

[Recursion]

Schools pay more to have the guy come around and fix it.

We don't pay anymore actually, infact just recently an internal power supply failed on a laptop and Dell took it away and fixed it straightaway, no questions asked

[Seatherny]

We don't pay anymore actually, infact just recently an internal power supply failed on a laptop and Dell took it away and fixed it straightaway, no questions asked

They have 2 plans:

Basic is where they come and collect it and fix it

If you pay more, they will send an engineer to you to fix it.

[CrazyColaist]

dell are crap anyway

acer ftw.

[Recursion]

dell are crap anyway

acer ftw.

Your opinion.

Is that a joke? :|

[Flisker]

Your opinion.

Is that a joke? :|

I find Dell are alright as well as Acer.

[cocaine]

i had a dell and the harddrive just straight up broke one day. so i got an acer.

[Markeh]

i had a dell and the harddrive just straight up broke one day. so i got an acer.

I implore all of you to NEVER buy an Acer for as long as you all shall live. You'd have to pay me to have one.

Acer are dreadful rotboxes. Mine lasted about 2 and a half years. Had to have Windows reinstalled, new screen, webcam, 2 NEW LIDS, touchpad button, power lead, motherboard, and keyboard. And it weighed a ton, had rubbish features, and was possibly the worst PC I ever owned. Styled very unimaginatively, too.

Toshiba aren't bad, but I killed the hard drive in one after I fell over.

HP have always been good to me, on the other hand. Only thing I don't like about my dv6 is that there's no hard-wired switch to turn the Wi-Fi off unless the machine's booted up.