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  1. #11
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    Jul 2010
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    Quote Originally Posted by flatface View Post
    *cry* they also text you really early in the morning to ask you to complete a survey on customer service, not I can't get back to sleep
    Who is this carphone warehouse? They also questioned me on their customer service. They asked for a number from 1 - 10 to rate how good I thought their customer service was in the store so I just went with 7 :S.

  2. #12
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    Quote Originally Posted by Apple View Post
    Who is this carphone warehouse? They also questioned me on their customer service. They asked for a number from 1 - 10 to rate how good I thought their customer service was in the store so I just went with 7 :S.
    haha no they asked me to rate the rep I spoke on the phone to, I had to give a number between 1 - 10 (1 being bad) too. Think I gave her straight 1's lol, generous if you ask me!

  3. #13
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    Just an update for you, I rang back up today using the Orange Shop number and the customer service rep said I can buy the iPhone 4 on PAYG (lol). I asked about my current contract being transferred over to a micro sim and he said he'd have to transfer me to iPhone support. I spoke to a man called Leon and he basically said I can have my current contract transferred over to a micro sim as long as I have the iPhone dataplan (750mb and BT Openzone) for a minimum of 3 months which I am happy to swap over to at no extra cost. My new micro sim is on it's way!

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