Account Lock

[Samantha]

Well the reset didn't work, nor did I get an email yet. I might tweet not sure atm though, it's not adament to get on yet due to the mute but still .

[Mathew]

I logged in from a different browser, and my account got locked, and I literally got my email and unlocked it within 2 seconds..

Who's your email provider?

I have the same problem Sam. I logged in on my iPad a few days ago and it locked me out. Emails aren't coming through so I'm unable to unlock it...... stupid thing!! I can't trade, or give out prizes... or host my grabber.. or anything!! Ughhhh!!

[Samantha]

Who's your email provider?

I have the same problem Sam. I logged in on my iPad a few days ago and it locked me out. Emails aren't coming through so I'm unable to unlock it...... stupid thing!! I can't trade, or give out prizes... or host my grabber.. or anything!! Ughhhh!!

Yeah, in your event right, someone traded me and gave me Room Divider (lodge) and they were able to trade me? It didn't say I had no trade pass or anything nor did I try put something in but I'm not sure if I could trade back or anything.

[Red]

Oh that sounds awful sam. Hopefully it is unlocked soon. I didn't realise you got locked out if you changed browsers. Ips is ok but browsers seems a bit stupid..

[Mathew]

Yeah, in your event right, someone traded me and gave me Room Divider (lodge) and they were able to trade me? It didn't say I had no trade pass or anything nor did I try put something in but I'm not sure if I could trade back or anything.

Yeah you can accept furniture but not give it. Someone paid to play my grabber.... then he won... and it turns out my account was locked so I couldn't give him his prize. We're all muted too so I can't even explain why I'm not giving him a prize. I recorded his name though!!

[Samantha]

Yeah I didn't know either until I read the message, it's a bit of a farse when they don't send out what's needed to unlock it. God help someone like Mathew needing the account for an event. Also, if you forget the email you're logged on you can't change the email but you can see the list of ways you have to log in so that contradicts it too.

[Toilet]

Oh that sounds awful sam. Hopefully it is unlocked soon. I didn't realise you got locked out if you changed browsers. Ips is ok but browsers seems a bit stupid..

I signed in with another browser and my account didn't get locked out.

[Matt]

By the sounds of things it's luck of the draw. I've logged in several times on a different browser (because i can't decide between firefox and chrome) and it's been fine. Hope it's unlocked soon Sam and Matt :3

[Samantha]

Thanks, still waiting for the email unfortunately, sigh.

[Matt]

Hopefully this will send a message to habbo that they obviously need to look into the issue of making sure the emails are sent. If people arn't getting emails, whats they point in having the system? haha