Account Lock

[lawrawrrr]

I'm not STICKING UP for habbo here (well maybe I am) but they have a huge number of problems, focusing on the mute stuff and a lot of people seem to be having this account lock problem so be patient guys, might take longer than usual! Took me 8 days to get a reply about recovering an account, I'd expect this to be much longer than this!!

[JessiJames]

Are you able to check your existing requests, even if you're banned? I can't! It just tells me to log in. If I log in, it tells me I'm banned, or takes me to the Character Selection page, for some random reason....

Only contact with the help tool I have is via email!

---------- Post added 28-06-2012 at 03:36 PM ----------

Paul is online now on Twitter.... I'm going to try getting hold of him, but I think he's blocked me haha.

[Mathew]

Reply from Katharina after I prompted her:

Hello Mathew,
Thanks for contacting Habbo.
We are aware of this issue and our Technical Department hopes to have it fixed very soon. Thank you for your patience.

Best,
Habbo.com Customer Support

[MKR&*42]

Reply from Katharina after I prompted her:

Hello Mathew,
Thanks for contacting Habbo.
We are aware of this issue and our Technical Department hopes to have it fixed very soon. Thank you for your patience.

Best,
Habbo.com Customer Support

I'm so proud of you for finally getting a decent response!!! XD

[Mathew]

I'm so proud of you for finally getting a decent response!!! XD

Well it's not that decent, as I replied...

Hi Katharina,
Other Habbos are getting their unlock emails so it seems to be an issue with me alone rather than a lot of people. I'm wondering if you could go ahead and unlock my account manually (or give me the link) because the unlock email (with the link) still isn't coming through to my Yahoo account.

Thanks,
Matt

It's a bit depressing how I need to spell everything out for her due to her lack of understanding on the issue.

[MKR&*42]

Well it's not that decent, as I replied...

Hi Katharina,
Other Habbos are getting their unlock emails so it seems to be an issue with me alone rather than a lot of people. I'm wondering if you could go ahead and unlock my account manually (or give me the link) because the unlock email (with the link) still isn't coming through to my Yahoo account.

Thanks,
Matt

It's a bit depressing how I need to spell everything out for her due to her lack of understanding on the issue.

Hm I agree she could have at least sent you an unlock email (would solve the whole thing immediately ;l) but it's good that the problem's being fixed in case of future occurrances. Wow I'm not correcting occurrances. If occurred is correct, that is

But yeah Katharina is very clueless^

[Samantha]

Are you able to check your existing requests, even if you're banned? I can't! It just tells me to log in. If I log in, it tells me I'm banned, or takes me to the Character Selection page, for some random reason....

Only contact with the help tool I have is via email!

---------- Post added 28-06-2012 at 03:36 PM ----------

Paul is online now on Twitter.... I'm going to try getting hold of him, but I think he's blocked me haha.

What I'd do is try appeal via the anonymous way if you have your email address, it will give you the reply there and hopefully they will unban you in one time, if not then i dunno what to suggest.

[Mathew]

WELL I FEEL LIKE A NUMPTY... COME ON @Intersocial; LAUGH AT ME ;l!!!

turns out the emails were coming through. i started wondering if the issue was with my yahoo account, so i sent myself a test email and it didn't come through. i started messing around in settings and noticed that instead of the "pop3" box being ticked, it was forwarding the emails to my alternative email (i don't remember setting this up but it looks like it was!)... this meant that the emails were going directly to another email account. now this second email account, i usually get sent to my outlook and my phone, so obviously emails that go into spam wouldn't show up. so there i had loads of emails sat in the spam folder of my secondary email.

I CAN TRADEEEEEEEEEEEEEEEEEEEEE!!

still annoyed at Katharina's lack of assistance nonetheless.

[Samantha]

WELL I FEEL LIKE A NUMPTY... COME ON @Intersocial; LAUGH AT ME ;l!!!

turns out the emails were coming through. i started wondering if the issue was with my yahoo account, so i sent myself a test email and it didn't come through. i started messing around in settings and noticed that instead of the "pop3" box being ticked, it was forwarding the emails to my alternative email (i don't remember setting this up but it looks like it was!)... this meant that the emails were going directly to another email account. now this second email account, i usually get sent to my outlook and my phone, so obviously emails that go into spam wouldn't show up. so there i had loads of emails sat in the spam folder of my secondary email.

I CAN TRADEEEEEEEEEEEEEEEEEEEEE!!

still annoyed at Katharina's lack of assistance nonetheless.

Yes, your quote was funny when you realised. Especially you telling me to kiss you glad you got it back and at least I wasn't the only silly one .

[MKR&*42]

WELL I FEEL LIKE A NUMPTY... COME ON @Intersocial; LAUGH AT ME ;l!!!

turns out the emails were coming through. i started wondering if the issue was with my yahoo account, so i sent myself a test email and it didn't come through. i started messing around in settings and noticed that instead of the "pop3" box being ticked, it was forwarding the emails to my alternative email (i don't remember setting this up but it looks like it was!)... this meant that the emails were going directly to another email account. now this second email account, i usually get sent to my outlook and my phone, so obviously emails that go into spam wouldn't show up. so there i had loads of emails sat in the spam folder of my secondary email.

I CAN TRADEEEEEEEEEEEEEEEEEEEEE!!

still annoyed at Katharina's lack of assistance nonetheless.

Actually dying in real at you. You're such a fool. So it's actually YOUR fault for not being able to spend all those pixels?

Katharina is crap though, yes.